Executive - Quality

Company Description

Avery Dennison Corporation (NYSE : AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials.

The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels, and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 35,000 employees in more than 50 countries. Reported sales in 2021 were $8.4 billion.

Learn more at averydennison.com.

About Avery Dennison Rbis

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.52 billion division of Avery Dennison (NYSE : AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments, and packaging solutions that enhance consumer appeal. We accelerate performance through RFID-enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.

Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com.

Job Description

KEY RESPONSIBILITIES

Production quality support and improvement :

• As the quality technical support for the production department, work closely with the engineering and production teams to promote the continuous improvement of production technology, production efficiency and product quality.
• Participate in the analysis of quality issues during the production process and provide professional quality solutions and improvement suggestions.
• Customer Point of Contact : Serve as the first point of contact for all customer-related issues and complaints.
• Proactive Liaison : Actively liaise with internal departments to identify the root cause of complaints and implement necessary actions to prevent recurrence.
• Replacement Process : Initiate the replacement process and ensure replacement orders are shipped within agreed working days to avoid escalations.
• Continue to promote the improvement of process quality and optimization of process control, and identify key quality control points.
• Based on product and process requirements, formulate clear and executable process quality standards and inspection specifications, and promote their effective implementation.
• Participate in the quality risk assessment and control plan formulation for the introduction of new technologies, new processes, new equipment, new projects and new materials.
• Responsible for setting quality requirements and inspection standards for new import links.
• Responsible for writing, maintaining and updating various quality documents such as quality operation guidelines, work instructions and inspection procedures.
• Provide relevant quality knowledge and skills training to production staff, technicians and QC personnel as needed to enhance the quality awareness and operational level of all employees.
• Ensure that quality control plans are effectively implemented, analyze data on implementation results, identify quality trends, and make suggestions for improvements.
• Responsible for the maintenance and improvement of the company's quality management system (such as ISO9001, ISO14001, etc.) to ensure the effective operation of the system.
• Responsible for the maintenance and improvement of the company's document control system and audit system.
• Responsible for organizing, coordinating, and preparing for internal quality audits, and actively participating in external audits. Follow up on issues identified during audits, promote rectification efforts by relevant departments, and verify their effectiveness.
• Cooperate with the responsible person to handle customer complaints and conduct in-depth analysis of the reasons for customer returns. Coordinate with relevant departments to develop and implement improvement plans to continuously improve product quality and customer satisfaction

Qualifications

Skills and Qualifications :

Skills Required

Ms Excel, Quality Management System, Fmea, Spc, google drive , 8D, Ms Office