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Quality Lead - QuickCommerce Company

Quality Lead - QuickCommerce Company

Acme ServicesBengaluru, Karnataka, India
7 days ago
Job description

Hiring for Quality Lead for leading Quick-Commerce Company

Location : Bangalore

CTC : 9 LPA

Job Summary : The Quality Lead for Private Label FMCG (Non-Food) will be responsible for ensuring the highest quality standards in the development, production, and delivery of Home Care, Personal Care, and Baby Care products. The role involves collaborating with cross-functional teams, managing supplier quality, and adhering to regulatory compliance to ensure customer satisfaction and brand reputation.

Key Responsibilities :

  • Define and implement quality standards, specifications, and guidelines for Home Care, Personal Care, and Baby Care product categories.
  • Work closely with 3P Suppliers for R&D and product development to ensure products meet safety, performance, and quality benchmarks.
  • Conduct product evaluations, sensory testing, and performance assessments during development phases.
  • Ensure the products comply with regulatory standards- BIS,FDA,ISO, Ayush
  • Conduct comprehensive audits of Home Care, Personal Care, and Baby Care product Suppliers to ensure compliance with quality standards and regulatory requirements.
  • Ensure on boarding of New FMCG suppliers with adherence to quality and regulatory criteria.
  • Analyze quality trends and implement continuous improvement initiatives across manufacturing and supply chain processes.
  • Identify root causes for quality issues and drive corrective and preventive actions.
  • Provide training and support to new suppliers to help them understand and comply with company standards.
  • Responsible for handling end-to-end quality operations in the retail supply chain.
  • Travel to multiple 3rd party supplier locations within the city and out of the city for Quality inspections and solving the issues.
  • Framing of Specifications and SOPs for Home Care, Personal Care, and Baby Care Products
  • Should have good command on leading the FMCG Nonfoods Project from development to Implementation.
  • Strong Technical Knowledge on Drug &Cosmetic, Ayush license, LM , PCB & Labeling Guidelines.
  • Develops and implements Nonfood regulatory and quality strategic plan for Private label brands in concert with corporate strategic plan.
  • Address and resolve customer complaints related to product quality in a timely and effective manner.
  • Use customer feedback to drive product and process improvements.
  • Develop supplier QA team continuously through training, knowledge sharing and follow up.
  • Working and interacting daily with the 3 rd Party Suppliers and corporate QA Team on projects related to Quality and

safety efficiencies.

  • Guidance needs to be provided from time to time for the Supplier Quality Team.
  • Key Skills :

  • Ability to develop & lead the project Individually.
  • Should have strong experience in managing stakeholders and understanding of the strategic sourcing process.
  • Able to utilize and critically evaluate data from a variety of sources to identify root cause and lead teams towards resolution.
  • Proven experience in NonFood Categories like Home care, Cosmetics, paper & disposables, party needs, puja articles, general merchandise etc.
  • Process oriented with excellent communication and problem-solving skills.
  • Strong communication skills – verbal and written, ability to communicate effectively to varied audiences
  • Self-motivated, able to perform role with minimal supervision
  • Able to manage multiple priorities in a dynamic environment
  • Ability to work in a team environment to consistently achieve results & achievement.
  • Strong organizational skills
  • Demonstrates a positive “can-do” excellent teamwork attitude with strong communication / information sharing skills
  • A self-starter capable of designing and implementing services / processes
  • Team player who can collaborate across multiple functional areas
  • Qualifications :

  • Bachelor’s / Master’s degree in Chemistry, Cosmetology Chemical Engineering
  • Minimum 5 years in quality assurance / quality control, preferably in FMCG (Non-Food) Home Care, Personal Care, or Baby Care products.
  • Familiarity with chemical formulations, product testing, and regulatory frameworks.
  • Proficiency in quality management tools and techniques (e.g., FMEA, SPC, CAPA).
  • Should have Good Knowledge on Data analysis & Excel, Word, PPT.
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    Quality Lead • Bengaluru, Karnataka, India

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