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Engineer (Sales & Service)

Engineer (Sales & Service)

ConfidentialRajkot, India
4 days ago
Job description

We are seeking a dynamic Sales & Service Engineer who can generate business opportunities and provide technical support for industrial automation products and solutions. This dual-role position involves both customer acquisition and post-sales technical service, ensuring end-to-end client satisfaction.

Key Responsibilities

Sales

  • Identify and pursue new business opportunities for automation products and turnkey solutions.
  • Understand customer applications and propose suitable automation solutions, including PLC, HMI, SCADA, VFD, Servo systems, industrial communication, and control panels tailored to their requirements.
  • Prepare and deliver technical / commercial proposals and presentations to clients.
  • Collaborate with the design and estimation team to prepare BOQs and quotations.
  • Build and maintain strong client relationships to ensure repeat business and referrals.

Service

  • Perform on-site installation, commissioning, troubleshooting, and maintenance of automation systems.
  • Provide technical support to customers remotely or at site.
  • Ensure timely resolution of service-related issues; escalate complex problems when required.
  • Conduct preventive maintenance and system health checks.
  • Prepare service reports and collect customer feedback for continuous improvement.
  • Requirements

  • Experience : 2–5 years in sales and / or service within the automation or industrial machinery sector.
  • Technical Skills :
  • Knowledge of PLC, HMI, SCADA, VFD, Servo drives, and industrial communication protocols.
  • Hands-on experience in automation system installation and troubleshooting.
  • Education : Diploma / Degree in Electrical, Electronics, or Instrumentation Engineering.
  • Strong communication, presentation, and negotiation skills.
  • Willingness to travel for client visits and service calls.
  • Skills : automation,sales,communication,business opportunities,scada,servo,troubleshooting

    Skills Required

    Control Panels, Hmi, Vfd, Plc, Troubleshooting, Scada

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    Service Engineer • Rajkot, India

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