Talent.com
MSP Program Manager(Transition)
MSP Program Manager(Transition)BayOne Solutions • pune, India
MSP Program Manager(Transition)

MSP Program Manager(Transition)

BayOne Solutions • pune, India
10 hours ago
Job description

Title : Program Manager – Vendor & Transition Management (Technology & Managed Services)

Location : Bangalore, KA(Hybrid)

Job Type : Fulltime with BayOne Solutions

Experience : Minimum 5+ years of relevant experience

About the Role

We are seeking a proactive and detail-oriented Program Manager to lead and support large-scale technology transitions involving Managed Service Providers (MSPs) and System Integrators (SIs) . This role is ideal for a task-driven professional with deep expertise in vendor management, contract governance, transition planning, and global stakeholder coordination .

You will act as the primary liaison between internal technology, procurement, and service delivery teams, ensuring a seamless transition and steady-state handover for our large enterprise customers in the USA technology and engineering space .

Key Responsibilities

Program & Transition Management

  • Lead end-to-end transition programs for large-scale technology and managed service provider engagements.
  • Develop and maintain transition plans, milestones, risk registers, and communication plans .
  • Ensure smooth handover of services , minimizing disruption and aligning with SLAs and contractual obligations.
  • Coordinate across global teams (engineering, IT, procurement, and finance) to align deliverables and dependencies.

Vendor & Contract Management

  • Oversee and manage Vendor Management Systems (VMS) such as Fieldglass , ensuring compliance, reporting accuracy, and vendor onboarding / offboarding.
  • Act as the single point of contact for all vendor performance management , renewals , and governance meetings .
  • Support contract and SOW management, tracking renewals, expirations, and extensions.
  • Drive performance reviews, KPI tracking, and corrective action plans for vendor partners.
  • Stakeholder & Communication Management

  • Engage directly with USA-based enterprise customers and internal leadership teams to provide status updates, insights, and escalations.
  • Facilitate cross-functional collaboration between procurement, technology, and delivery teams.
  • Ensure proactive communication of risks, dependencies, and mitigation strategies.
  • Process Optimization & Reporting

  • Drive continuous improvement in vendor and transition processes, focusing on automation, efficiency, and transparency .
  • Generate and maintain dashboards, transition scorecards, and executive summaries for leadership reporting.
  • Support audits, compliance checks, and financial tracking related to vendor contracts and transitions.
  • Required Skills & Qualifications

  • 5+ years of experience in Program Management / Project Coordination / Vendor Management roles within technology, IT services, or engineering industries .
  • Proven track record managing large-scale transitions or transformations involving Managed Service Providers (MSPs) or System Integrators (SIs) .
  • Hands-on experience with Vendor Management Systems (preferably SAP Fieldglass , Ariba, or similar).
  • Strong understanding of contract governance, SLA / KPI management , and procurement processes .
  • Excellent communication, stakeholder management , and presentation skills (especially with global teams).
  • Proficiency in MS Project, Excel, PowerPoint , and collaboration tools (JIRA, Smartsheet, or Monday.com preferred).
  • Ability to operate independently in a fast-paced, matrixed environment and deliver under pressure.
  • Preferred Qualifications

  • PMP, PRINCE2, or ITIL certification.
  • Experience supporting North American enterprise customers in technology or engineering domains.
  • Exposure to transition governance frameworks and MSP operating models .
  • Working knowledge of financial tracking , budget forecasting , and vendor invoicing processes .
  • Key Attributes

  • Proactive, accountable, and organized — a true task master who drives results.
  • Strong interpersonal skills and ability to navigate cross-cultural, distributed teams.
  • Strategic thinker with attention to operational detail.
  • Passion for process excellence and continuous improvement.
  • BayOne is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. This job posting represents the general duties and requirements necessary to perform this position and is not an exhaustive statement of all responsibilities, duties, and skills required. Management reserves the right to revise or alter this job description.

    Create a job alert for this search

    Program • pune, India

    Related jobs
    Program Manager

    Program Manager

    ITARIUM Technologies India Pvt Ltd • Pune
    Description : IS&T Program Manager This role is part of the PMO organization, delivering high-value program and project management across a complex landscape of ...Show more
    Last updated: 15 days ago • Promoted
    Manager, Technical Program Management

    Manager, Technical Program Management

    Confidential • Pune, India
    Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We supp...Show more
    Last updated: 17 days ago • Promoted
    Program Director / Sr. Manager - Transition

    Program Director / Sr. Manager - Transition

    Saaki Argus & Averil Consulting • Pune, Maharashtra, India
    Quick Apply
    One of the leading BPO Organization.Ability to support RFI / RFP management, Solutions design & Transition execution.Have responsibility for the project management of selected transitions or segm...Show more
    Last updated: 30+ days ago
    Lead, Technical Program Manager

    Lead, Technical Program Manager

    Confidential • Pune, India
    Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We supp...Show more
    Last updated: 19 days ago • Promoted
    Lead Technical Program Manager (Development Background)

    Lead Technical Program Manager (Development Background)

    Confidential • Pune, India
    Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We supp...Show more
    Last updated: 19 days ago • Promoted
    SAP Project / Program Manager

    SAP Project / Program Manager

    Confidential • Pune, India
    Role : SAP Project / Program Manager.Years of experience in SAP , a seasoned SAP Program manager with experience in SAP ECC - SAP S / 4 HANA implementations, Rollout and Business transformation program...Show more
    Last updated: 18 days ago • Promoted
    Futran Solutions - Technical Program Manager

    Futran Solutions - Technical Program Manager

    Futran Solutions • Pune, India
    Description : Hiring : Technical Program Manager Pune.Job Designation : Technical Program Manager (Infrastructure Domain Mandatory). Notice Period : Immediate - 15 Days.F...Show more
    Last updated: 4 days ago • Promoted
    Lead Technical Program Manager-1

    Lead Technical Program Manager-1

    Confidential • Pune, India
    Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We supp...Show more
    Last updated: 17 days ago • Promoted
    Lead Technical Program Manager

    Lead Technical Program Manager

    Confidential • Pune, India
    Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We supp...Show more
    Last updated: 17 days ago • Promoted
    Sr. Program Manager - Project Management Job

    Sr. Program Manager - Project Management Job

    Confidential • Pune, India
    YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences,...Show more
    Last updated: 22 days ago • Promoted
    Senior Technical Program Manager

    Senior Technical Program Manager

    Mindtickle • Pune, Maharashtra, India
    Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top in...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager

    Program Manager

    Confidential • India, Pune
    We are seeking a highly motivated and proactive.The PMO will be responsible for supporting project managers and ensuring effective project governance and delivery across the organization.This is an...Show more
    Last updated: 30+ days ago • Promoted
    Program / Transition Manager

    Program / Transition Manager

    Confidential • Pune
    Act as liaison between clients and management for business executions.Build and maintain a strong working relationship with key internal and external stakeholders. Ensure services and products are d...Show more
    Last updated: 24 days ago • Promoted
    Manager Program Management - NPD

    Manager Program Management - NPD

    Confidential • Pune, India
    Lead end-to-end program execution for NPD initiatives from concept to launch.Collaborate with engineering, design, manufacturing, supply chain & sales teams to ensure timely delivery.Develop and ma...Show more
    Last updated: 24 days ago • Promoted
    Associate Program Manager (Upto 9LPA)

    Associate Program Manager (Upto 9LPA)

    Grexa AI • Pune, Maharashtra, India
    About Grexa Grexa AI is a venture-backed startup on a mission to build the world's first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automati...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager - PMO

    Program Manager - PMO

    Confidential • Pune, India
    Manage the following topics in coordination with each HOD : Current Equipment project delay (immediate), SAP 4 / Hana project closure - ensure various gaps (training, processes improvements and tool e...Show more
    Last updated: 16 days ago • Promoted
    SUPPLY PROGRAM MANAGER

    SUPPLY PROGRAM MANAGER

    Confidential • Pune
    Lead project purchasing activities within a project team for international projects located in Europe or Americas (Offshore purchasing). Prepare RFQs (Request for Quotation) and manage the consultat...Show more
    Last updated: 24 days ago • Promoted
    Senior Manager - Program Management (BU of Tata Autocomp)

    Senior Manager - Program Management (BU of Tata Autocomp)

    Confidential • Pune
    Weekly off : Alternate Saturday & all Sunday off.Assist in Develop Standards for Program Management and Continuous Improvement of system. Organize inputs from all stake holders and their suggestions...Show more
    Last updated: 13 days ago • Promoted