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Growth and Customer Success Executive – Health Food
Growth and Customer Success Executive – Health FoodSoul Nourish LLP • Pune, Maharashtra, India
Growth and Customer Success Executive – Health Food

Growth and Customer Success Executive – Health Food

Soul Nourish LLP • Pune, Maharashtra, India
3 days ago
Job description

Job Title : Growth and Customer Success Executive – Health Food

Company : Premium Nutrition Kitchen

Location : Pune, India

Employment Type : Full-Time / ON-ground + Hybrid

Relevant Experience : 1-4 years

Reports To : Founder

Job Summary :

Studio Green.FIT, a Soul Nourish Works company, is Pune’s leading precision-nutrition cloud kitchen delivering high-protein, health-focused meals for working professionals, athletes, and wellness clients.

We are looking for a high-energy Growth & Customer Success Executive to represent the brand, build partnerships, and ensure an exceptional customer experience. This is a dual-focused role for someone who enjoys sales, relationship building, client management, and customer experience.

Key Responsibilities :

Business Development (50%)

  • Identify and reach out to corporates, co-working spaces, tech parks, and gyms for partnerships
  • Conduct on-ground visits (5-10 per week) to pitch our meal programs.
  • Schedule and execute product demos, sampling sessions, and wellness events.
  • Build strong relationships with HR, admin managers, gym owners, and fitness trainers.
  • Maintain a structured sales pipeline and achieve monthly outreach targets.
  • Support partner onboarding and ensure smooth transition to operations.

Customer Success (50%)

  • Manage day-to-day WhatsApp communication with subscription customers and prospects.
  • Track orders, special requests, feedback, and daily meal adjustments.
  • Monitor subscription cycles and drive renewals.
  • Resolve customer concerns with empathy and coordination with kitchen ops.
  • Maintain customer databases, track progress, and share weekly updates.
  • Identify upsell and cross-sell opportunities (drinks, snacks, add-ons).
  • Qualifications & Skills :

  • 1–4 years experience in Sales, Business Development, Hospitality, Customer Service, or Fitness Club Memberships
  • Excellent verbal communication (English, Hindi)
  • Confident personality with strong relationship-building skills
  • Customer-first mindset and strong follow-through
  • Comfortable with field visits and on-ground sales
  • Good WhatsApp etiquette and written communication
  • Organised, self-driven, and target-oriented
  • Experience in F&B, health & wellness, fitness, or nutrition brands and experience of managing CRM tools will be an advantage
  • Why Join Us?

  • Opportunity to be the face of fast-growing premium nutrition brand.
  • Flexible hours and Competitive salary
  • Exposure to real-world nutrition product development
  • Direct mentorship from the founder
  • To Apply : Send your resume to soulnourishllp@gmail.com

    Website : www.studiogreen.fit

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