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Emergy - ServiceNow Developer - CMDB

Emergy - ServiceNow Developer - CMDB

Emergys Software Private Limited Innovation for AgPune
30+ days ago
Job description

Job Description :

We are looking for a skilled ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform.

You will be responsible for customizing modules, building applications, and integrating third-party services to align with the organization's ITSM, ITOM, HRSD, and business goals.

The ideal candidate should have hands-on experience with scripting, ServiceNow APIs, and multiple modules within the platform.

Key Responsibilities :

  • Design, develop, and implement ServiceNow modules (ITSM, ITOM, HRSD, CMDB, etc.)
  • Customize workflows, UI policies, business rules, and client / server scripts
  • Create and maintain ServiceNow applications, catalog items, and integrations
  • Perform unit testing and resolve defects to ensure software quality and performance
  • Develop custom applications using ServiceNow Studio and scoped apps
  • Integrate ServiceNow with external systems (REST / SOAP APIs, LDAP, SSO, etc.)
  • Provide technical support, troubleshooting, and optimization of existing ServiceNow modules
  • Collaborate with stakeholders to gather requirements and translate them into functional

solutions

  • Maintain platform upgrades, patches, and release management
  • Prepare documentation, architecture diagrams, and user training materials

    • Technical Skills Required :

    Core Platform Skills :

  • Strong experience with ServiceNow ITSM modules (Incident, Problem, Change, Request)
  • Experience in CMDB, Discovery, and Asset Management
  • Hands-on with HRSD, ITOM, SecOps, or GRC modules (as & Customization :
  • JavaScript, Glide APIs, Client Scripts, Business Rules, Script Includes
  • UI Policies, UI Actions, ACLs, and Service Portal Development
  • Flow Designer, Workflows, and & APIs :
  • REST and SOAP Web Services
  • MID Server configuration and integration
  • SSO, LDAP, Azure AD & Platforms :
  • ServiceNow Studio, Update Sets, Scoped Apps
  • Experience with Performance Analytics, Service Catalog, Notifications
  • Version Control (Git) and Agile tools :
  • Bachelors Degree in Computer Science, Information Technology, or a related field
  • 6-8 years of hands-on experience in ServiceNow development and administration
  • ServiceNow Certified System Administrator (CSA) - required
  • Certified Application Developer (CAD) or module-specific certifications - preferred
  • Strong understanding of ITIL framework and service delivery processes
  • Excellent problem-solving, communication, and documentation to Have :
  • Knowledge of ATF (Automated Test Framework)
  • Familiarity with DevOps practices and CI / CD pipelines on ServiceNow
  • Experience with multi-instance and domain-separated environments

    • (ref : hirist.tech)

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