Senior VDI Consultant - VMware Platform
Reliable GroupPune15 days ago
Job description7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms. Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting. Strong proficiency in PowerShell scripting for automation and reporting. Familiarity with ITIL processes (Incident, Problem, Change Management). Hands-on experience with ITSM tools (ServiceNow, Remedy, etc. Excellent communication skills for collaboration in distributed teams. Ability to work independently and drive technical improvements. Expertise in Citrix Cloud, Citrix Studio, MCS / PVS, and advanced troubleshooting. Experience supporting large-scale enterprise virtual desktop environments (50k+ users). Exposure to automation and orchestration frameworks in VDI environments. Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements. Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling. Opportunity to be part of a flagship virtualization project from its foundation phase. High-visibility role with potential to grow into a team lead as the project scales to 1520 members in 2026. Work with a global team managing one of the largest Citrix / Azure VDI environments
About :
Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000-100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.
Key Responsibilities :
- Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
- Lead efforts to enhance image management, patching, provisioning, and migration processes.
- Manage incident triage, root cause analysis, and documentation within ITSM tools.
- Create and maintain PowerShell scripts and other automation solutions for routine tasks.
- Collaborate with US and offshore teams for seamless 24x7 support operations.
- Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
- Participate in client review meetings to discuss performance and backlog reduction.
Required Skills & Qualifications :
Preferred Skills :
Reporting :
Why Join :
(ref : hirist.tech)
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Senior Consultant • Pune
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