Key Account Manager

Business planning to drive channel growth

• Drive the P&L for business from NBFC to deliver topline (gross premium) targets on a monthly basis and maintain a good claims ratio and profitability targets
• Study the NBFC markets and enforce the correct sales strategies, product mix, processing and backend support to increase sales from the channel
• Take commercial decisions for smaller relationships and make recommendations for bigger clients to the supervisor
• Create a viable pipeline for new tie-ups, identify and capitalize on new business opportunities by acquiring new partners, introduce innovative need-based product bundling, implement process changes as required thereby sustaining growth from the new opportunity over a period of time
• Oversee and support the team in preparing product presentations to pitch to new clients
• Develop long term profitability and growth path (through LRP & AOP process) in consultation with supervisor for enhancing growth from the NBFC channel
• Relationship Management
• Interact and liaise with channel partners to understand their requirements, manage any escalations and map products accordingly to drive high sales and business
• Maintain good relationships with existing partners by designing campaigns, planning tours, trips for channel partners and the BAGIC NBFC team
• Identify and acquire new partnerships especially large deals in the property, health & corporate segments
• Identify new products requirements / customization required in existing products and engage as a part of the product committee to develop products that would help the business. Also provide key marketing inputs and guidance to the sales team.
• Coordinate with internal teams to obtain approvals, get quotes and prepare presentations accordingly for new and existing channel partners
• Functional Review
• Monthly and quarterly review with the team to monitor achievement of individual targets, discuss business issues and design action plans to course correct, if required
• Periodic reviews with the supervisor on the channel's performance and growth
• Team Management
• Participate in recruitment process to identify right talent for various positions within the team
• Establish individual performance expectations and regularly review individual performance of the team; call out and reward best practices and provide guidance for corrective action where required
• Support team members in delivering their responsibilities in business as usual by keeping them motivated, resolving their concerns / challenges, if any and maintaining a positive team spirit and harmony

Skills Required

Team Management, product mix , Relationship Management, Business Planning