Analyst – Training & Development

Key Responsibilities :

Exam Coordination :

1. Coordinate with internal departments to understand and explore the domain

exam requirements aligned to the role of the business

2. Schedule exams in alignment with organizational timelines and availability.

3. Share exam dates and relevant communication with stakeholders and

participants.

4. Ensure timely setup of exam venues including materials and technical

readiness.

5. Maintain accurate records of exam schedules attendance and results.

6. Liaise with trainers managers and HR to ensure alignment with certification and

compliance needs.

7. Handle queries related to exam logistics eligibility and scheduling.

Invigilation & Compliance :

1. Conduct in-house invigilation of exams across designations ensuring adherence

to exam protocols.

2. Monitor exam sessions to prevent malpractice and ensure a fair testing

environment.

3. Report any irregularities or issues during exams to the appropriate authority.

4. Ensure compliance with internal policies and external certification standards (if

applicable).

5. Assist in post-exam processes such as result collation feedback collection and

documentation.

Process Improvement & Support :

1. Continuously review and improve exam coordination processes for efficiency and

accuracy.

2. Support the L&D team in integrating exam outcomes into learning plans and

development initiatives.

3. Participate in training sessions to stay updated on exam protocols and insurance

domain knowledge.

Key Requirements : Education :

Bachelors degree in Business Administration Education Human Resources or

related field (preferred).

Experience :

1 3 years of experience in exam coordination training operations or

administrative roles.

Exposure to insurance domain or certification processes is a plus.

Skills and Abilities :

Strong organizational and time management skills.

Excellent communication and coordination abilities.

Proficiency in MS Office LMS platforms and virtual exam tools.

Attention to detail and ability to manage confidential information.

Ability to multitask and work under tight deadlines.

Key Skills

Business Development,Sales Experience,B2B Sales,Marketing,Communication skills,Crystal Reports,Microsoft Dynamics Navision,Microsoft Powerpoint,Relationship Management,negotiation,Contracts,Mobile Applications

Employment Type : Full Time

Experience : years

Vacancy : 1