Network Engineer-1

This job is with Finastra, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Job Description :

Be part of a team that is responsible for coordinating the operations of, disaster recovery testing, maintaining, and supporting all data communications and networking hardware and software for all locations at Finastra to include : Primarily Microsoft Azure and some on-premises data center work as well as occasional corporate office networking.

You will need to be well versed in Cisco gear, Fortinet firewalls, BigIP F5 load balancers, as well as the management tools for those products, and Cisco Viptela SDWAN management platform.

Key Responsibilities

Understand the various concepts of Azure cloud environments like vNets, UDRs, NSG, ALBs, and be able to configure and trouble shoot all levels of the same using Microsoft provided tools and interfaces.

Install, configure, monitor and manage all network and data communications equipment including all hubs, routers / switches, intrusion detection systems, VPN concentrators,

load balancers, SDWAN connections, and firewalls

Provide ongoing monitoring of all networks and data communications facilities using approved network management tools and including monitoring access to Telecommunication carriers and managing the connection equipment

Perform regular capacity planning to ensure network performance will meet anticipated requirements, monitor capacity, and work with carriers to adjust capacity as needed

Responsible for internet access including installing, configuring, maintaining routers and firewalls, configuring routing protocols, and monitoring performance of the same

Troubleshoot all network problems; open issues in the Problem and Change Management databases, record resolution; provide tier 2 support; ensure all issues are resolved as per published service levels or escalate as necessary

Provide maintenance to equipment as required

Maintain all technical configuration documents and review / update processes and procedures and maintain appropriate documentation

Provide weekly updates of work activity to the Manager, Network Operations and / or Director of Network Operations

Participate on project teams working with all Infrastructure teams or Network Engineers / Architects; take high level plans developed by engineers / architects and develop a detailed plan broken down by task for implementation

Work with internal and external customers to convert requirements into actionable change requests for implementation

On call 24 duties; on occasion will have to be at the office outside of normal working hours; occasional travel may be necessary

Develop and keep current a personal professional education plan with the assistance of your supervisor / manager

Technical Skills

Hands on experience of Cloud networking principals in Azure and AWS

Functional knowledge of networking and data communication fundamentals including Ethernet and routing protocols (TCP / IP, Routing Protocols, etc)

Functional knowledge of SDWan

Functional knowledge of internetworking standards

Functional knowledge of network management tools like Fortimanager, SolarWinds, etc.

Knowledge of OSI protocol model

Competencies

University degree or college diploma in computer studies or equivalent experience

Cisco certification a bonus

3+ years hands on experience

Functional planning ability

Functional problem solving / troubleshooting abilities

Technical oral and written communication skills

Functional customer relations skills

Functional organizational skills

Functional interpersonal relations

Ability to work well in a project team environment

Python / Java / scripting skillsets a plus

Adaptability / flexibility

Knowledge of Microsoft Office products

Results oriented

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold :

Flexibility :

Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well-being :

Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

Medical, life & disability insurance, retirement plan, lifestyle and other benefits

ESG :

Benefit from paid time off for volunteering and donation matching.

DEI :

Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

Career Development :

Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition

:  Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

• Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!