ServiceNow Project Manager

Description :

We are looking for a dynamic ServiceNow Technical Project Manager who can lead a Greenfield ServiceNow implementation program. Responsibilities include defining project scope, managing budgets and resources, communicating with stakeholders, overseeing project phases, ensuring adherence to methodologies like Agile and ITIL, and managing risks and issues, guiding the team on techno-functional aspect of ServiceNow implementation. Key qualifications include a strong track record in ServiceNow project delivery, experience with ITSM and cloud platforms, and certifications such as PMP or CSM.

Certification preferred : PMP / CSM, ServiceNow CSA, ServiceNow CIS ITSM, Responsibilities :

Project Leadership :

• Guide projects from initiation to completion, ensuring alignment with customer needs, technical requirements, and best & Execution :
• Develop detailed work plans, schedules, and milestones to ensure projects are delivered on time and within Management :
• Serve as a trusted advisor and central point of communication for stakeholders, providing regular status updates and facilitating collaboration. Be a point of contact for escalation (both project and Oversight :
• Provide technical understanding and support to solution architects and technical consultants to drive project & Issue Management :
• Proactively identify, assess, and manage risks and issues to prevent project delays or Management :
• Submit change requests (CRs) and system maintenance logs (SMLs) as part of a defined change management :
• Create and maintain project documentation, including project plans, status reports, and closure Skills & Qualifications :

ServiceNow Expertise :

Education & Certification :

(ref : hirist.tech)