Salesforce Delivery Lead and Architect

About the Role

We are seeking a dynamic

Salesforce Delivery Manager & Technical Architect

to lead our Salesforce initiatives and build a best-in-class Salesforce practice within our organization. This role requires a strategic thinker and hands-on leader who can oversee multi-cloud Salesforce implementations, define technical architectures, drive delivery excellence, and scale the internal Salesforce team.

The ideal candidate will combine

deep technical expertise

in Salesforce with

enterprise architecture knowledge

and

business acumen

to drive successful outcomes across Sales, Service, Revenue, and Data Clouds — as well as integrations with ERP and eCommerce systems.

Key Responsibilities

Salesforce Practice Leadership

Establish and scale the Salesforce Center of Excellence (CoE) and internal delivery practice.

Define delivery frameworks, governance models, coding standards, and technical best practices.

Mentor and grow a team of Salesforce developers, admins, and consultants.

Collaborate with leadership to align Salesforce strategy with business goals.

Delivery & Architecture Ownership

Lead end-to-end Salesforce implementations across Sales Cloud, Service Cloud, Revenue Cloud (CPQ & Billing), and Data Cloud .

Define enterprise-grade technical architectures, data models, and integration patterns.

Drive solution design, oversee development, and ensure successful delivery on time and within scope.

Partner closely with functional consultants, business stakeholders, and technical teams.

Integration & Enterprise Architecture

Design and manage integrations between Salesforce and ERP systems (e.g., SAP, Oracle, NetSuite) and eCommerce platforms (e.g., Shopify, Adobe Commerce, Salesforce Commerce Cloud).

Ensure Salesforce aligns with broader enterprise architecture and IT governance standards.

Leverage API frameworks, middleware (e.g., MuleSoft), and event-driven architecture.

Innovation & Technical Leadership

Stay ahead of Salesforce ecosystem innovations — including AI, Data Cloud, and automation features.

Provide thought leadership around Salesforce scalability, performance optimization, and security.

Contribute to solution accelerators, reusable components, and IP assets.

Required Skills & Experience

10+ years

of total experience with

Salesforce platform

— including at least

5 years in a delivery lead or architect role .

Proven experience across

multiple Salesforce Clouds

(Sales, Service, Revenue / CPQ, Data, Community / Experience).

Strong hands-on experience with

Apex, LWC, Flow, and integration frameworks

(REST / SOAP APIs).

Deep understanding of

Salesforce data model, security model, and deployment strategy (CI / CD) .

Expertise in

integrations

with

ERP and eCommerce systems .

Working knowledge of

enterprise architecture frameworks

(TOGAF, Zachman, etc.).

Experience in leading

end-to-end Salesforce project delivery

— from discovery to post go-live support.

Prior experience in

building or scaling Salesforce teams or practices

within a company or consultancy.

Salesforce certifications such as :

Salesforce Certified Technical Architect (CTA) – Preferred

Application Architect / System Architect

Sales Cloud, Service Cloud, Revenue Cloud, and Data Cloud certifications

Soft Skills

Exceptional leadership and communication skills. Comfortable leading discovery discussions with C and VP level stakeholders.

Strong client management and stakeholder engagement abilities.

Strategic thinker with an execution-oriented mindset.

Passion for mentoring and developing teams.

Why Join Us

Opportunity to

grow and lead

a Salesforce practice from the ground up.

Exposure to

enterprise-scale digital transformation

projects.

Work with Fortune 500 customers.

Collaborative and innovation-driven culture.

Continuous learning and professional certification support.