Mobile Operations L3 Engineer

Join us as a Mobile Operations L3 Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful as a Mobile Operations L3 Engineer you should have experience with :

• UEM / MDM / MAM Administration : Hands on proven experience on Mobile Device Management (Corporate and BYOD) technology for iOS and Android endpoints Via Microsoft Intune. Strong command over conditional access policy enforcement. Able to understand and analyse Azure sign-in logs and Intune device logs for failures identification.
• Hands-on with device enrolment strategies (token-based, user-driven, automated enrolment), Device platform and feature restrictions, compliance policy frameworks (configuration profiles, feature toggling, VPN provisioning, digital certificate management)
• Apple Ecosystem Administration : Advanced expertise in Apple Business Manager (ABM) including Device Enrolment Program (DEP) lifecycle orchestration, Volume Purchase Program (VPP) license distribution, App and Book assignment workflow and Role-based access governance for Apple ecosystem integration within enterprise environments.
• Scripting and Automation : Skilled in leveraging Microsoft Graph API, PowerShell modules, and Python scripting frameworks for programmatic automation of Intune and Entra ID API endpoints, enabling large-scaled orchestration, configuration drift remediation.
• ITIL Service Management Excellence : Operational proficiency across Incident Management, Problem Management and Change Enablement adhering to ITIL best practices, with hands-on experience handling Sev-A / Major Incident command Center scenarios and root cause analysis (RCA) methodologies.

Some Other Highly Valued Skills May Include

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Pune.

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.

Accountabilities

Analyst Expectations

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Skills Required

Powershell, Sql, Python Scripting, Microsoft Intune, Incident Management, Mobile Device Management, Problem Management, Excel, Itil Service Management