About Client :
Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkata, Noida.
Job Title : Microsoft Dynamics
- Location : Pune
- Experience : 10+
- Mode of Work : Hybrid
- Job Type : Contract to hire.
- Notice Period : Immediate joiners.
- Project Tenure : Long-term project
Job Description : Role summary
Own L2 / L3 support and continuous improvement for Dynamics 365 Business Central / Navision across Finance, Supply Chain, Sales / Service; drive incident resolution, enhancements, and upgrade readiness under defined SLAs.
Key responsibilities
Handle incident / problem management end‑to‑end (triage, RCA, fix, preventive actions) within SLA; maintain weekly / monthly status reporting.Configuring and customizing Business Central / Navision modules to align with business requirements.Deliver enhancements / change requests : requirements to deployment; manage testing and quality assurance for Business Central / Navision configurations and customizationsConfigure Business Central / Navision workflows, roles & permissions; support UAT and sign‑offs with business stakeholdersCoordinate with dev teams on AL / C‑AL customizations and extensions, ensure code quality and documentation.Support integrations (APIs / web services) with other systems; monitor and optimize performance.Migrating data from legacy systems into Business Central / Navision and ensuring data quality.Conduct end‑user training and create SOPs / supporting documentation.Must‑have skills
10+ years overall; 8+ years on Business Central / Navision with strong techno‑functional exposure across Finance & Supply Chain.Hands‑on with AL / C‑AL, APIs / web services, SQL Server; familiarity with Azure DevOps / GitStrong communication & stakeholder management; experience running UAT / training.Nice‑to‑have
Industry exposure in Manufacturing experience with overlapping shifts for global AMS.Requirement gathering while working with stakeholders to understand business needs and translate them into functional and technical specifications.