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Urgent : Symantec Encryption - L2

Urgent : Symantec Encryption - L2

Airtel DigitalIndia
3 hours ago
Job description

Job Title : L2 Resource – Symantec Encryption

Location : Noida

Job Summary :

We are seeking an experienced L2-level professional to manage and support Symantec Encryption solutions across the organization. The ideal candidate will have hands-on experience with Symantec Endpoint Encryption, drive incident resolution, and ensure compliance with data protection policies.

Key Responsibilities :

  • Symantec Encryption Management
  • Administer and maintain Symantec Endpoint Encryption across endpoints and servers
  • Monitor encryption status and troubleshoot deployment issues
  • Technical Support & Troubleshooting
  • Provide L2-level support for encryption-related incidents and service requests
  • Collaborate with L1 and L3 teams for escalations and root cause analysis
  • Reporting & Compliance
  • Generate regular compliance and encryption status reports
  • Ensure adherence to organizational data protection and security policies
  • Patch & Upgrade Management
  • Assist in version upgrades, patch deployments, and configuration changes
  • Validate post-deployment functionality and rollback plans
  • Stakeholder Coordination
  • Work with internal teams and vendors for issue resolution and product optimization
  • Support audits and provide necessary documentation

Required Skills & Qualifications :

  • 2–4 years of experience in IT security or endpoint management
  • Strong hands-on experience with Symantec Endpoint Encryption
  • Familiarity with Windows OS, Active Directory, and Group Policy
  • Good understanding of encryption protocols and data protection standards
  • Excellent problem-solving and communication skills
  • Relevant certifications (e.g., Symantec Certified Specialist, Security+) preferred
  • Nice to Have :

  • Experience with other Symantec security products (e.g., DLP, SEP)
  • Exposure to enterprise-level deployment and automation tools
  • Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)
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