Job Title : L2 Resource – Symantec Encryption
Location : Noida
Job Summary :
We are seeking an experienced L2-level professional to manage and support Symantec Encryption solutions across the organization. The ideal candidate will have hands-on experience with Symantec Endpoint Encryption, drive incident resolution, and ensure compliance with data protection policies.
Key Responsibilities :
Symantec Encryption Management
Administer and maintain Symantec Endpoint Encryption across endpoints and servers
Monitor encryption status and troubleshoot deployment issues
Technical Support & Troubleshooting
Provide L2-level support for encryption-related incidents and service requests
Collaborate with L1 and L3 teams for escalations and root cause analysis
Reporting & Compliance
Generate regular compliance and encryption status reports
Ensure adherence to organizational data protection and security policies
Patch & Upgrade Management
Assist in version upgrades, patch deployments, and configuration changes
Validate post-deployment functionality and rollback plans
Stakeholder Coordination
Work with internal teams and vendors for issue resolution and product optimization
Support audits and provide necessary documentation
Required Skills & Qualifications :
2–4 years of experience in IT security or endpoint management
Strong hands-on experience with
Symantec Endpoint Encryption
Familiarity with Windows OS, Active Directory, and Group Policy
Good understanding of encryption protocols and data protection standards
Excellent problem-solving and communication skills
Relevant certifications (e.g., Symantec Certified Specialist, Security+) preferred
Nice to Have :
Experience with other Symantec security products (e.g., DLP, SEP)
Exposure to enterprise-level deployment and automation tools
Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)
Symantec Encryption L2 • India