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Service & Operation Manager

Service & Operation Manager

ConfidentialChandigarh
8 days ago
Job description

Roles and Responsibility

  • Manage and oversee daily operations to ensure efficient service delivery.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Analyze operational data to identify areas for improvement and optimize processes.
  • Ensure compliance with regulatory requirements and industry standards.
  • Foster a culture of excellence and continuous improvement within the team.

Job Requirements

  • Proven experience in managing services and operations in the BFSI industry.
  • Strong understanding of financial products and services.
  • Excellent leadership and communication skills.
  • Ability to analyze complex data and make informed decisions.
  • Experience in managing budgets and resources effectively.
  • Strong problem-solving and conflict resolution skills.
  • Skills Required

    Problem-solving, Conflict Management

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    Operation Manager • Chandigarh

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