Roles and Responsibility
- Manage and oversee daily operations to ensure efficient service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze operational data to identify areas for improvement and optimize processes.
- Ensure compliance with regulatory requirements and industry standards.
- Foster a culture of excellence and continuous improvement within the team.
Job Requirements
Proven experience in managing services and operations in the BFSI industry.Strong understanding of financial products and services.Excellent leadership and communication skills.Ability to analyze complex data and make informed decisions.Experience in managing budgets and resources effectively.Strong problem-solving and conflict resolution skills.Skills Required
Problem-solving, Conflict Management