Associate, Specialist, COO Office, Operational Risk Specialist, Global Transaction Services-(WD76303)
Business Function
Global Transaction Services (GTS) is a product group focused on the management and sale of Cash Management, Trade Finance, and Securities & Fiduciary products and services to institutional clients.
In GTS Securities & Fiduciary Services, Client Management & Implementation, you will be part of a team that provides sales and services to financial institutions, corporations, and SME customers.
Job Purpose
Fulfil all responsibilities in relation to :
- Act as the Operational Risk Manager, managing operational risks & events a) Support UORM in managing the Operational Risk Landscape b) Co-ordinate audit and regulatory inspections c) Analysing and reporting operational risk events, loss trends and root cause to GTS (Global Transaction Services) / Support Unit management and relevant risk and control committees
- Product / Process Risk reviews a) Facilitate NPA review and approval process for GTS products within the Country and Regional stakeholders. b) Identification and running of theme-based reviews of the processes from Controls perspective.
3. Risk and Control Self-Assessment a) Identify / update the scope of RCSA to be completed for GTS India across all products. b) Conduct pre RCSA workshop and identify new risk and controls for GTS products. c) Plan and implement the RCSA program across all areas within GTS d) Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections.
Key Accountabilities :
Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams and facilitate the process of risk acceptanceCo-ordinate with Legal and Compliance teams for necessary Regulatory compliance and communications. Represent GTS at the Country RGGFacilitate the business and operations team in establishing the risk framework for GTS and ensuring timely closures.On Outsourcing risk review, Co-ordinate with local and regional stakeholders for impact assessment, site visits, ORR documentation and facilitate the sign-off process for the onboarding of partners.Process governance including documentation of process maps, NPA and ORR documentation. Also includes audit co-ordination and reporting the project status to stakeholders.Design and maintain risk management tools like Key Risk Indicators, loss database, scenario analysis, stress test, etc.Conducting existing Policy & Process review at regular intervals in coordination with stakeholdersManage OR Incidents, Liaise with business for RCA, resolution and corrective action plan. Report OR Incident report to senior management i) Ensure timely deliverables for internal / external reports and ad-hoc assignments given by Governance CommitteesRequired Experience :
a) Individual contributor Minimum 05-07 years’ experience in banking, first line of defense (FLOD), continuous audits and process controlsb) Intensive knowledge of Indian banking and regulatory guidelines for Transaction Banking Productsc) Equipped with knowledge of Cash, Trade and Security services product.d) Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions.Education / Preferred Qualification :
An MBA or Chartered Accountant or equivalent degree is preferable, with at least 5-7 years with banking / product knowledge
Core Competencies
Good problem solving, planning & organizing skills.Results-orientated & the ability to handle pressureRelationship building & management skillsUnderstanding of competitive positioningCreative with Attention to detail & TenaciousStakeholder management skillsGood problem solving / analytical, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methodsGood interpersonal and communications skills.Technical Competencies
Good understanding of GTS products, electronic banking products and associated systems, technology platforms and operational proceduresUnderstanding of regulatory guidelines on banking policies issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements & Anti-money Laundering Policies are critical. Good understanding of banks structure and interfaces with other functionsDetailed understanding of people policies and proceduresUp to date knowledge of competitor and market activity in local areaKnowledge of financial markets and productsDBS India - Culture & Behaviors
Drive Performance Through Value Based PropositionsEnsure Customer Focus by Delighting Customers & Reduce ComplaintsBuild Pride and Passion to Protect, Maintain and Enhance DBS’ ReputationEnhance Knowledge Base, Build Skill Sets & Develop CompetenciesInvest in Team Building & Motivation through Ideation & InnovationExecute at Speed While Maintaining Error Free OperationsDevelop a Passion for Performance to Grow Talent PoolMaintain the Highest Standards of Honesty and Integrity.enPrimary Location
: India-Maharashtra-Mumbai
Job
: COO Office / Business Mgt & Support
Schedule
: Regular
Employee Status
: Full-time : Job Posting
: Sep 17, 2025, 1 : 14 : 24 PM