Information Technology Executive

Job Responsibilities

 To support the IT network infra for 10+ Co-working Centers across Delhi NCR.

 Provide Level-1 support and troubleshooting to resolve issues pertaining to all IT

infrastructure.

 Troubleshooting, diagnosing and finding solutions to potential network and system issues on

daily basis.

 Conducting regular maintenance tasks, such as installing software patches and performing

network upgrades.

 Responsible and accountable for the smooth running and management of network

infrastructure which includes ISP, Switches, Routers, Wireless Controllers, Access Points,

Network Printers etc.

 Communicating and collaborating with third-party vendors that provide services to ensure

networks operate as per expectations

 Act as primary SPOC to address various ADHOC alterations in existing network like laying of

cables(Structured Cabling), making connectors for UTP cables, DVR / NVR, setting up printers

for clients. Also, should support in Devices mounting & unmounting.

 Assuring seamless internet availability to all over clients in multiple locations.

 Maintain IT Asset of the organizations as per office guidelines.

 Ensuring and maintaining connectivity of different networks.

 Coordination with ISP Vendors in case of any network outage to see the resolution as per

agreed SLA.

 Perform network maintenance and system upgrades including service packs, patches, hot

fixes and as the part of preventive maintenance schedules weekly, monthly or as per office

guidelines.

 Should be able to support in supervising the Active / Passive vendor working onsite for setting

up AltF new centers.

Skill Set

 Config. & Mgmt. of Switches (L2 / L3)- Cisco, unify, Aruba etc.

 Config. & Mgmt. Access Point’s, WLC (Cloud / On premises)- Unify, Cisco, Aruba etc.

 Configuration & Management of Firewalls / Routers- Cisco, Sophos, Meraki etc.

 Troubleshooting- Wireless, LAN and other peripherals on the Network.

 Passive Work- Structured Cabling, Network Racks, I / O, patch Panel etc.

 L1 & L2 troubleshooting and supporting clients across various Centers- Desktops / Laptops.

 Network Printer setup & Troubleshooting

 Setup & Management of CCTV System including DVR / NVR

 Setup & Management of EPBX System- Analog & IP based

 Setup & Maintenance of Access Controls System.

 Weekly / Monthly / Quarterly Preventive Maintenance as per Office Guidelines.

 IT Asset Management

 Managing 3 rd Party support Vendors for various support requirements.