Responsibilities
- Work on creating technical documentation within stated SLA and with minimal or no revisions
- Use available technology tools for execution of processes for efficiency
- Collaborate with sales to gather information and understand technical concepts & scope in order to effectively communicate them through written materials.
- Maintain documentation to ensure easy access and retrieval of information.
- Actively follow 5S procedures and Participate in 5 S / kaizen / System Improvement activities
- Collaborate with other departments and cross-functional teams to communicate technical requirements and documentation
- Collaborate with customer for submitting and receiving approvals for technical documentation, resolving queries and escalating wherever slippage is observed.
Skills Required
Kaizen, Technical Documentation, Escalating Technical Issues