Intern, Customer support
UnacademySurat, Gujarat, IndiaPosition : Intern, Customer Support
Location : Bengaluru (On-Site)
Stipend : 20,000 / -
About Us
Unacademy is India’s largest learning platform, empowering millions of learners with top educators, interactive content, and cutting-edge technology. Our mission is to revolutionize learning and make quality education accessible to everyone. We are continuously expanding our offline and online learning experiences, ensuring excellence at every stage.
Role Overview
We are looking for an enthusiastic and proactive Customer Support Intern to join our team at Unacademy’s Bengaluru centre. In this role, you will support learners and educators, ensure smooth operational flow, and deliver an exceptional experience at the centre. This is a great opportunity to learn communication, problem-solving, and customer experience management in a fast-paced EdTech environment.
Key Responsibilities
Interact with learners and address their queries with empathy and efficiency.
Manage and track attendance, schedules, and daily operational updates.
Handle inbound and outbound communication (calls, emails, messages).
Maintain accurate records of learner feedback and interactions.
Coordinate with internal teams to ensure timely issue resolution.
Support on-ground operations during classes, tests, or events.
Requirements
Excellent verbal and written communication skills (English & Hindi).
Strong interpersonal skills and a learner-first attitude.
Proficiency with Google Sheets, Excel, or similar tools.
Willingness to work onsite, 6 days a week.
Ability to multitask, stay organized, and work under pressure.
Preferred Skills
Prior internship or customer-facing experience in support or operations.
Passion for education and helping learners succeed.
Why Join Us
Get hands-on experience in customer and operations management.
Work with one of India’s most impactful EdTech brands.
Exposure to real-time problem-solving and fast-paced operations.
Internship certificate and Letter of Recommendation upon successful completion.
Create a job alert for this search
Customer Support • Surat, Gujarat, India
- Promoted
Sales Intern
Bluvin Solutions Private LimitedSurat, IN- Promoted
Customer Success Intern
Intervue.ioSurat, IN- Promoted
Growth Engineer Intern
CopilotKitSurat, IN- Promoted
Sales Outreach Intern
Doodl Spacesurat, gujarat, in- Promoted
Growth Intern
Huzzle.comSurat, IN- Promoted
Shopify Website Management Intern
Vidisha Design Studiosurat, gujarat, in- Promoted
Outreach Intern
Grow Your StaffSurat, IN- Promoted
Student Intern
Zetheta Algorithms Private LimitedSurat, IN- Promoted
){kind=logo}
Sales, Marketing and AI Intern
TalentXM (Formerly BlockTXM Inc)Surat, IN- Promoted
High Performance Computing Intern
BQPSurat, IN- Promoted
Lms - Intern
EmeritusSūrat, Republic Of India, IN- Promoted
LMS - Intern
EmeritusSurat, IN
Business Development Intern
TestHiringSurat, GJ, in- Promoted
Sales Intern
Datacultrmohali, gujarat, in- Promoted
Operations Intern
ConfidentialSurat, India- Promoted
SDE Intern
Hyperqube Ionicsurat, gujarat, in- Promoted
Telecalling Intern
Whitefield CampusSūrat, Republic Of India, IN- Promoted
