ServiceNow Developer

Role purpose :

Skilled ServiceNow Developer (Minimum 7 years of experience) to join our team and contribute to the development and maintenance of our ServiceNow Customer Portal and ITSM solutions. The ideal candidate will have a strong background in ServiceNow development, customization, and integration.

Core competencies, knowledge and experience :

ServiceNow Development :

Proficiency in developing and customizing ServiceNow applications.

Experience with ServiceNow ITSM modules (Incident, Service Request).

Knowledge of ServiceNow Customer Portal development and customization.

Proven track record of successful ServiceNow integrations with third-party

Must have technical / professional qualifications :

Strong programming skills in JavaScript.

Experience working with HTML, XML, System integration (REST / SOAP) CSS, Bootstrap, jQuery, AngularJS, and relational databases.

Very good understanding of different software design paradigms & security fundamentals (OOP, design patterns, SOA, Microservices, OWASP Top 10).

Understanding of relational databases and SQL.

Configuration and Customization :

Ability to configure out-of-the-box workflows and create / maintain custom workflows.

Experience with ServiceNow UI customization, including UI pages, UI macros, UI policies, and client scripts.

Knowledge of ServiceNow's data model and relationships.

Analytical and Problem-Solving :

Strong analytical skills to troubleshoot and resolve technical issues.

Ability to analyze system performance and implement performance enhancements.