Skills :
Facility Management (FM), Budget Management, Vendor Management, Health & Safety compliance, Project Management, Problem Solving,
Job Summary
The Facility Manager is responsible for overseeing the daily operations, maintenance, and security of the mall to ensure a safe, clean, and enjoyable environment for shoppers and tenants. This role involves managing facilities staff, coordinating with vendors, and ensuring compliance with safety regulations.
Key Responsibilities
- Facility Oversight :
- Manage all aspects of the mall's facilities, including maintenance, repairs, and upgrades.
- Conduct regular inspections to ensure compliance with safety and operational standards.
- Maintenance Management :
- Develop and implement preventive maintenance programs for all mall systems (HVAC, plumbing, electrical, etc.).
- Coordinate emergency repairs and response plans.
- Vendor Coordination :
- Manage relationships with external service providers and contractors.
- Oversee contracts and ensure services are delivered on time and within budget.
- Safety & Security :
- Ensure the mall complies with all health and safety regulations.
- Collaborate with security personnel to maintain a safe environment for all patrons and staff.
- Budget Management :
- Develop and manage the facilities budget, tracking expenditures and identifying cost-saving opportunities.
- Prepare financial reports related to facility operations.
- Team Leadership :
- Supervise and train facilities staff, providing guidance and support to enhance performance.
- Foster a positive work environment and promote teamwork.
- Tenant Relations :
- Serve as the point of contact for tenants regarding facility issues and concerns.
- Facilitate communication between tenants and management to resolve operational challenges.
Qualifications
Bachelors degree in Facilities Management, Business Administration, or related field.Minimum 10 years of experience.5+ years of experience in facilities management, preferably in a retail or mall environment.Strong knowledge of building systems, maintenance processes and safety regulations.Excellent organizational and project management.Proven ability to lead and motivate a team.Strong communication and interpersonal skills.Proficiency in facilities management software and Microsoft Office Suite.Preferred Skills
Experience in budgeting and financial management.Certification in Facilities Management (e.g., IFMA, BOMA).Familiarity with environmental sustainability practices.Working Conditions
Ability to work flexible hours, including evenings and weekends.Skills Required
Plumbing, Hvac, Project Management, Budget Management, Electrical, Vendor Management, Facility Management, Microsoft Office Suite