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Maintenance Manager
Maintenance ManagerZolo • India
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Maintenance Manager

Maintenance Manager

Zolo • India
1 day ago
Job description

Designation : Associate Manager – R&M

Business Unit : Scholar Z – Operations

Location : Yelahanka, Bangalore

Employment Type : Full-time

About ZoloStays

ZoloStays is India’s largest managed living and hospitality platform, offering tech-driven accommodation solutions for working professionals and students. With a strong presence across major cities, Zolo focuses on making living experiences seamless, reliable, and community-driven through efficient property management and customer-centric operations.

About Scholar Z

Scholar Z, a vertical under ZoloStays, is India’s most trusted student housing and co-living platform, designed to provide safe, comfortable, and well-managed accommodations near top educational institutions. Focused on quality, safety, and a superior living experience, Scholar Z integrates technology and operational excellence to deliver an end-to-end living solution for students.

Role Summary

The Associate Manager – R&M (Repairs & Maintenance) will be responsible for ensuring timely, efficient, and cost-effective maintenance of Scholar Z properties. This role demands hands-on technical expertise across multiple engineering systems, strong vendor and budget management, and the ability to lead ground teams to achieve operational excellence.The individual will play a key role in maintaining asset uptime, ensuring safety compliance, managing preventive maintenance schedules, and driving continuous improvement in maintenance standards.

Key Responsibilities

  • Maintain TAT for all R&M tickets and ensure high customer satisfaction (CSAT).
  • Oversee material data management – including in-house store stock and used materials – with zero deviation.
  • Minimize vendor dependency through in-house technical solutions while maintaining quality standards.
  • Carry out preventive, reactive, and corrective maintenance for key assets (Split AC, MDB, SMDB, DB, LCP, Generators, Booster / Sump Pumps).
  • Resolve carpentry, basic electrical, and plumbing complaints efficiently.
  • Inspect, maintain, and repair plumbing systems, water tanks, and pumps.
  • Diagnose and rectify leakage or blockage issues; ensure efficient drainage and water supply systems.
  • Install and maintain Geysers, UPS, and Inverters.
  • Perform minor carpentry repairs, door / window alignment corrections, and lock replacements.
  • Maintain PPM and RM checklists accurately.
  • Participate in emergency on-call duties during weekends, holidays, and off-hours.
  • Manage the R&M departmental budget effectively.

Experience & Educational Criteria

Experience Required :

  • 5–8 years of overall experience in engineering or facility maintenance.
  • Minimum 3–4 years in handling MEP or maintenance operations at a managerial or supervisory level.
  • Proven expertise in preventive and corrective maintenance for multi-site facilities.
  • Education :

  • Diploma or Degree in Electrical, Mechanical, or Civil Engineering (mandatory).
  • Additional certifications in Facilities Management or Maintenance Engineering preferred.
  • Skills & Technical Expertise

  • Strong knowledge of HVAC systems, DG sets, STP, firefighting, and elevator operations.
  • Familiarity with statutory compliance – fire, electrical, and pollution control.
  • Proficiency in vendor management, budgeting, and cost optimization.
  • Hands-on experience leading maintenance teams and contractors.
  • Knowledge of tools and checklists for MEP monitoring and R&M tracking.
  • Persona Traits

  • Ownership mindset : Takes full accountability for property performance and maintenance outcomes.
  • Analytical thinker : Uses data and root-cause analysis for problem-solving.
  • Calm under pressure : Manages emergencies with composure and sound judgment.
  • Compliance-focused : Ensures all maintenance activities meet safety and statutory standards.
  • Team motivator : Leads by example, empowering on-ground teams for excellence.
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