Onboarding Project Manager

Position Overview :

The Onboarding Project Managers plays a crucial role in managing projects related to onboarding new brands into our ecommerce ecosystem. This position focuses on project management and working directly with brand partners to ensure they are set up correctly across various marketplaces. Initially, the primary responsibility will be Masterfile creation, but the role will expand to encompass broader ecommerce operations and strategy implementation.

Qualifications & Skills :

1-4 years of experience in ecommerce, marketplace operations , or a related field.

Familiarity with Amazon and other major marketplaces' listing and compliance requirements.

Strong analytical skills and attention to detail.

Ability to manage multiple projects and prioritize tasks effectively.

Excellent communication skills, with the ability to collaborate across teams and external brand partners.

High proficiency in spoken and written English, with the ability to clearly articulate idea and instructions.

Experience with data management tools and ecommerce platforms is a plus (Excel).

This role offers the opportunity to grow within the organization as the Onboarding Team Specialist takes on more strategic and operational responsibilities over time.

Job Description – Onboarding Project Manager

# Job Information

The Onboarding Project Manager leads the product onboarding process for new brands, ensuring the accurate creation of Masterfiles, compliance with marketplace standards, and seamless cross-functional collaboration.

# Summary

The Onboarding Project Manager coordinates all aspects of onboarding new brands and products, from Masterfile creation through process documentation, resolving listing issues, and optimizing workflows for scalability.

# Essential Duties and Responsibilities

• Lead the Masterfile creation process for new brands, ensuring accuracy and completeness across multiple marketplaces.
• Collaborate with internal teams, including SEMs, EPMs, and data quality teams, to streamline onboarding workflows.
• Work closely with brand partners to gather necessary product information and ensure compliance with marketplace requirements.
• Assist in troubleshooting and resolving issues related to product listings, variations, and contribution updates.
• Monitor onboarding progress, providing regular updates to stakeholders and identifying areas for process improvement.
• Document best practices and contribute to the development of scalable onboarding processes.
• Support cross-functional projects as the role expands beyond Masterfile creation.

Qualifications

Physical Demands