Client Success Associate

Job Description

As a Sales Associate at AlphaSky , you’ll play a key role in building trust with our global aviation partners. You’ll be at the front line of communication - handling calls, managing high-volume emails, and supporting customers with precision and care. Every interaction you make will help airlines and operators keep their aircraft flying and their schedules on track.

You will :

→ Respond to customer emails daily with clarity, speed, and accuracy.

→ Make outbound and inbound calls to support client inquiries and build relationships.

→ Assist with preparing quotations, following up on orders, and ensuring smooth coordination with logistics and technical teams.

→ Maintain records and update CRM systems to keep workflows organized.

→ Contribute to new business development by identifying leads and supporting senior sales managers.

→ Deliver an outstanding customer experience by being reliable, responsive, and professional in every interaction.

The people you’ll work with

You’ll be part of AlphaSky’s dynamic Sales & Customer Support Team , working closely with our logistics, procurement, and technical teams. Together, we ensure airlines and operators get the right parts and solutions when they need them most. As part of a fast-paced, global industry, you’ll collaborate daily with colleagues, suppliers, and clients across different time zones - making teamwork, adaptability, and communication essential to your success.

What we’re looking for

We’re looking for people who are :

→ Graduates (freshers welcome) or professionals with up to 3 years of experience in sales, aviation, or customer support.

→ Strong communicators in English—both spoken and written.

→ Confident with computers (MS Office, Outlook, CRM tools) and quick to learn new systems.

→ Organized multitaskers who can handle a high volume of calls and emails without losing accuracy.

→ Curious, eager to learn, and motivated to grow in the aviation industry.

→ Reliable team players who thrive in a fast-paced, detail-driven environment.

Why AlphaSky?

At AlphaSky, we don’t just move aircraft parts—we help keep the world flying. By joining us, you’ll gain :

→ Global exposure in the aviation industry.

→ A career pathway with learning and growth opportunities.

→ A supportive, collaborative team culture.

→ The chance to be part of a company that values precision, trust, and customer excellence.