Client Relations Associate

Location : Nagpur, India Work Model : On-site

Experience : 2–4 years

Employment Type : Full-time

About ProMax Events ProMax Events is a leading event management company specializing in medical and corporate conferences , providing end-to-end event solutions with precision, creativity, and professionalism. Based in Nagpur , we bring together innovation and structure to execute high-impact conferences, symposiums, and experiences across India.

Our culture blends the energy of a fast-paced creative agency , the discipline of corporate operations , and the warmth of a family-like team — making ProMax a place where ideas meet excellence.

About the Role We’re seeking a Client Relations Associate who will serve as the primary bridge between our clients and internal teams. This role is perfect for someone who’s passionate about communication, thrives in fast-paced environments, and loves being at the heart of live event action.

Key Responsibilities Manage end-to-end client communication , ensuring clarity, responsiveness, and satisfaction throughout the event lifecycle.

Coordinate seamlessly with internal departments — production, creative, and logistics — to translate client needs into actionable deliverables.

Prepare client reports, proposals, and presentations , ensuring high-quality documentation and presentation standards.

Handle on-site client servicing with professionalism, ensuring smooth execution and proactive issue management.

Drive new business development , identify potential clients, and contribute to the company’s growth through relationship-building and lead conversion.

Maintain accurate documentation, contact reports, and status trackers using internal tools and Microsoft Suite.

Desired Skills & Qualifications 2–4 years of relevant experience in client servicing, communication, or event management .

Strong verbal and written communication skills , with a flair for relationship management.

Excellent multitasking and organizational abilities ; able to perform under tight deadlines.

Proficiency in Microsoft Word, Excel, PowerPoint , and familiarity with CRM or project coordination tools.

Creative mindset with attention to detail and a strong sense of ownership.

Background in events, marketing, or advertising preferred.

Personality Fit Energetic, detail-oriented, and client-first in every interaction.

Calm under pressure , quick-thinking, and adaptable in dynamic environments.

A natural team player who thrives on collaboration and creative problem-solving.

Willing to travel frequently and at short notice — travel is an integral part of the role.

Why Join ProMax? Work with a passionate, creative, and high-performing team that’s shaping the future of brand experiences.

Get hands-on exposure to India’s most dynamic events and corporate experiences.

Opportunities for career growth, skill development, and client-facing leadership.