▷ [13 / 10 / 2025] Senior Consultant

Infosys Consulting – Workforce Transformation Practice – Human Capital Management

About Infosys Consulting

Infosys Consulting is a Global Strategy to Execution advisory firm to top companies for strategy, process engineering & transformation programs. We enable clients in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition. Infosys Consulting has 3000+ management consultants across the US, Europe, APAC and India, contributing over $600m in consulting revenue annually.

About Workforce Transformation (WX) Practice

The WX practice is a relatively new and vibrant unit within Infosys Consulting established with the intent of invigorating Infosys Consulting’s service offerings and improving the footprint across new markets. This unit was designed to provide consulting & advisory services at the top of the value chain in North America, (NAM), Europe and the Emerging Markets (Asia, Middle East, ANZ, Africa).

Our Workforce Transformation practice in Europe, with over 150 specialists, supports large global firms and most recognizable local brands in solving their most significant challenges around Human Capital Management (HCM) Transformation, Organizational Change and Agile ways of working. Within the HCM transformation team, we offer various services enabling HR transformations through employee experience design, digital HR advisory, HR service delivery improvement and overall HR program and change management

Job Responsibilities

We are seeking Consultants, Senior Consultants and Principals with experience in HCM transformation in our work transformation practice

In this role, you will be part of a team that focuses on HCM innovation in pursuit of enabling world-class workforce operations and experiences. You will guide our clients through the complex landscape of HR transformation, leveraging technology and best practices to create impact on business outcomes. You will deliver quality client service, provide insightful solutions, and balance multiple priorities. You will also demonstrate excellent communication and problem-solving skills, easily integrate into new teams, and establish relationships. More specifically, the responsibilities of this role include knowledge and experience of HR operations and the ServiceNow HR Service Delivery (HRSD) platform to optimize our clients HR operations and help them drive business results. The detailed responsibilities are as below : -

• Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology
• Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications
• Working with client stakeholders to document baseline, current state HR Service Delivery operations
• Developing the points of value to deliver throughout the HR Service Transformation effort.
• Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget / scope and high-

level architecture

Professionals we are looking for :

Skills and attributes :

Where are we hiring? PAN INDIA