Customer Support Representative

Job Title : Customer Support Executive

Company Description : We are seeking a Customer Support Executive to join our team and provide outstanding support to our customers. The ideal candidate is a motivated problem solver who is passionate about providing exceptional customer service.

Responsibilities :

• Respond to customer inquiries and resolve issues promptly via phone, email, or chat
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Identify and assess customers' needs, and provide appropriate solutions or alternatives
• Keep accurate records of customer interactions, transactions, comments, and complaints

Candidate Profile Required :