Operations :
- Oversee receiving, storage, picking, packing, and dispatch of hardware components.
- Implement and optimize Warehouse Management Systems (WMS).
- Maintain real-time inventory accuracy and enforce cycle count discipline.
- Ensure compliance with safety standards, regulations, and optimal space utilization.
- Evaluate and introduce mechanization in warehousing where feasible.
Logistics Management :
Plan and coordinate inbound and outbound shipments across multiple locations.Manage logistics partners, vendors, and 3PLs; negotiate transportation contracts.Track freight performance, delivery timelines, and cost metrics.Implement tools for monitoring shipment status, exceptions, and ETA accuracy.Optimize last-mile logistics for installations and deliveries.Process Excellence & Project Management :
Lead cross-functional logistics and inventory projects across regions.Design and monitor KPIs : order fulfillment, inventory turns, lead times, and accuracy.Drive continuous improvement in cost, time, and service metrics.Forecast logistics capacity needs based on business growth and sales plans.Identify supply chain risks and develop contingency strategies.Team & Leadership :
Build and manage warehouse and logistics teams (supervisors, pickers, dispatch staff).Define training needs, onboarding plans, and conduct performance reviews.Foster a culture of accountability, safety, and high performance.Reporting & Management Updates :
Provide regular MIS and dashboards to senior management covering throughput, cost, compliance, and performance.Prepare business reviews, performance analysis, and forecasting reports to support strategic decision-making.Financial Control & Profitability :
Control warehouse operating expenses and improve cost-to-serve ratios.Oversee vendor invoices, labor payments, and ensure accuracy in customer billing.Analyze profitability across warehouses, identify leakage areas, and implement corrective actions.Recruitment & Resource Planning :
Coordinate with HR for hiring warehouse staff and critical logistics roles.Build strong operational bench strength with emphasis on training and capability Bachelors degree in Logistics, Supply Chain, Operations, or related field.5+ years of experience in logistics and warehouse operations (preferably in hardware, electronics, or similar sectors).Proven experience managing multi-location warehouse setups and 3PL operations.Proficiency in WMS, inventory planning tools, and Excel-based analysis.Strong project management, communication, and problem-solving skills.Familiarity with ISO standards, regulatory compliance, and EHS practices.(ref : iimjobs.com)