Key Responsibilities :
- Handle day-to-day banking transactions such as cash management, account openings, and deposits / withdrawals
- Ensure timely and accurate processing of customer requests and services
- Maintain compliance with internal policies and regulatory guidelines (RBI, KYC, AML, etc.)
- Assist in audits and internal checks; help resolve discrepancies or operational issues
- Support customer service activities, resolve basic customer queries or complaints
- Maintain records, files, and reports related to branch activities
- Coordinate with central teams (operations, IT, compliance) for smooth functioning
Requirements :
2–5 years of experience in banking or financial services operationsStrong knowledge of banking processes, branch functions, and regulatory guidelinesExperience using core banking systems and softwareBachelor's degree in Commerce, Finance, or a related fieldSoft Skills :
Attention to detail and accuracyGood communication and interpersonal skillsTeam player with a proactive mindsetAbility to handle pressure and multitaskCustomer-oriented approachSkills Required
Commerce, Finance, Proactive, Banking, Rbi, Kyc, Aml