About the Role
The Retail Person is responsible for driving the retail sales performance of Jaquar&aposs diverse product portfolio, including faucets, cisterns, sanitaryware, HWS, shower enclosures, wellness products, and premium lighting segments. This role involves leading and developing the retail sales team, ensuring revenue targets are met, expanding the dealer network, and achieving growth targets. The Branch Head - Retail acts as a key brand ambassador, fostering relationships with top dealers and driving market development activities to enhance brand visibility and market share.
Key Responsibilities
1. 2. Revenue Performance
- Achieve sales targets for all retail product categories, including faucets, cisterns, sanitaryware, HWS, shower enclosures, wellness products, and premium lighting segments
- Monitor and drive revenue growth across these product lines to meet overall business objectives
3. Retail Business Growth
Ensure that at least 85% of the dealer network shows growth and enhance market coverageDevelop strategies to attract and expand the dealer network4. Director Club Dealers CBLS Targets
Attain CBLS targets with Director Club dealers, fostering strong relationships and ensuring mutual growth and successFoster strong relationships with top-performing dealers to ensure their continued growth and engagement5. Market Analysis and Strategy
Conduct market analysis to identify trends and opportunities for improvementImplement strategies based on market insights to drive business growth6. Operational Excellence
Ensure seamless daily operations of the retail branch, including inventory management, store layout optimization, and customer service excellenceOversee the implementation of operational procedures and ensure compliance with company standards and policies7. Customer Relationship Management
Develop and implement strategies to enhance customer satisfaction and loyaltyAddress and resolve customer complaints and issues promptly, ensuring a high level of service8. Sales and Marketing Initiatives
Lead and execute marketing and promotional activities to increase brand awareness and drive foot traffic to the retail branchCollaborate with the marketing team to develop campaigns tailored to local market needs9. Financial Management
Monitor branch financial performance, including budgeting, forecasting, and cost control.Ensure efficient use of resources and maintain profitability targets.10. Sales Operations
Implement ROI-based strategies to drive consistent sales growth across all channelsFacilitate coordination between ADs and RDs to enhance market services in alignment with company standards. Ensure active participation of ADs in market development activitiesPlay an active role in implementing Visual Merchandising (VM) initiatives such as JDS (Jaquar Display Showroom), ADS (Artize Display Showroom), and EDS (Essco Display Showroom) to ensure seamless coordination on the groundKey Competencies
Proven experience in managing and growing retail sales teamsExpertise in market development and dealer network expansionStrong leadership skills with a track record of achieving sales targetsAbility to analyze market trends and adapt strategies accordinglyExperience in enhancing brand visibility and market presenceShow more
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Skills Required
Sales Operations, Customer Relationship Management, Visual Merchandising, Inventory Management, Financial Management, Market Development