Customer Success Manager
ShopalystKarnataka, India5 days ago
Job descriptionMinimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. Experience in stakeholder and client management. Excellent communication, analytical and influencing skills. Ability to build and manage a team of associates Ability to work and succeed in a dynamic, quickly-changing environment.
About Shopalyst :
Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital.
Job brief :
You will be heading our customer success team who helps our customers adopt data-driven marketing at scale.
Responsibilities :
- Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)
- Analyze data trends and client performance
- Build and Manage the operations team
- Provide input for product management and engineering teams
Qualifications :
Create a job alert for this search
Customer Manager • Karnataka, India
Related jobs
- Promoted
Technical Customer Success Manager
Adopt AIKarnataka, India Technical Customer Success Manager (CSM).Adopt AI is on a mission to transform applications—legacy or modern—into intelligent agents.
We empower businesses to automate workflows, improve operational...Show moreLast updated: 5 days ago
- Promoted
Account Executive
VEGROWKarnataka, India Senior Executive / Assistant Manager- Accounts Payable.Graduate in Finance with(3-5 yrs experience) in Finance & Accounting.
We are looking for a detail-oriented Assistant Manager -Accounts Payable wi...Show moreLast updated: 5 days ago
- Promoted
Key Account Manager
SmartQKarnataka, India We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good.Solving complex business problems with our heart and analyzing possible soluti...Show moreLast updated: 5 days ago
- Promoted
Customer Experience Manager
ZARAKarnataka, India Being a CEM, the roles and responsibilities are : .To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct ...Show moreLast updated: 5 days ago
- Promoted
Customer Success Lead
Netcore CloudKarnataka, India Regional Lead – Customer Success.Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention.With ...Show moreLast updated: 5 days ago
- Promoted
Customer Success Executive
KarixKarnataka, India Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving.Collaborate with internal teams, including Customer Success, Sales, and Product, t...Show moreLast updated: 5 days ago
- Promoted
Account Executive
zendaKarnataka, India It helps institutions improve collection efficiency, digitize all payments and offers flexibility to parents.Launched in 2021, zenda is present in 40% of all UAE K-12 schools and ~600 schools acros...Show moreLast updated: 5 days ago
- Promoted
Customer Success Manager - EMEA & APAC
BiteSpeedKarnataka, India AI-native Marketing, Support & Sales suite for.Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.Check out more about us here -.
We’ve had some solid investors back us.M Funding, Le...Show moreLast updated: 5 days ago
- Promoted
Premier Client Manager
equentisKarnataka, India Location – Mumbai – Lower Parel / .Broader Role / Responsibilities : .Acquisition of Wealth Clients – PMP Sales : .Wealth Manager will be responsible for acquiring & advising HNI clients.Affluent & Super...Show moreLast updated: 5 days ago
- Promoted
Manager - Strategic Account management
Social BeatKarnataka, India We’re looking for a Strategic Account Manager with 3–5 years of agency experience, based in Bangalore.The role requires strong experience in client management, performance marketing strategy, and c...Show moreLast updated: 5 days ago
- Promoted
Key Account Manager
e-HireoKarnataka, India This retail intelligence platform helps brands and businesses streamline their sales and distribution processes through advanced technology solutions.
By leveraging data analytics, automation, and m...Show moreLast updated: 5 days ago
- Promoted
Sales Support Executive
GoKhanaKarnataka, India We are looking for a high-performing Sales Support Executive who combines visual storytelling skills with business communication acumen.
This individual will work closely with the Sales team to desi...Show moreLast updated: 5 days ago
- Promoted
Customer Success Manager
Bik.aiKarnataka, India At BIK, we are wanting to scale up to meet our exponential growth in # of Brands.Currently, have a small team of 3 CSMs.These eCommerce Brands come from across geographies like India, UK, US, UAE, ...Show moreLast updated: 5 days ago
- Promoted
Customer Success Manager
FluxGenKarnataka, India As a Key account manager, you will play a critical role in leading strategic customer relationships and ensuring.This role focuses on understanding customer’s business needs and desired outcome, en...Show moreLast updated: 5 days ago
- Promoted
Customer Success Intern
JoveoKarnataka, India As the global leader in AI-powered, high-performance recruitment marketing, Joveo is transforming talent attraction and recruitment media buying for the world’s largest employers, staffing firms, R...Show moreLast updated: 5 days ago
- Promoted
Account Executive
HireginieKarnataka, India Our client is a fast-growing SaaS company revolutionizing global supply chain visibility and freight management through AI and automation.
They partner with leading enterprises across manufacturing,...Show moreLast updated: 5 days ago
- Promoted
Customer Success Executive - (MarTech)
QoruzKarnataka, India Customer Success Executive – (MarTech).About Qoruz, the Journey, and Life at Qoruz : .Customer Onboarding & Engagement.Lead the onboarding journey for new customers, ensuring a seamless transition an...Show moreLast updated: 5 days ago
- Promoted
Customer Success Intern
AirlearnKarnataka, India Immediate or as per availability.We’re looking for a motivated individual who is eager to.Guide new users through the onboarding process using internal tools and portals to ensure a smooth start to...Show moreLast updated: 5 days ago