Service Delivery, Supervisor

What This Job Entails

The Service Delivery Manager is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy.

Scope

• Directs subordinates to complete tasks using established guidelines, procedures and policies.
• Monitors daily operations of a unit or sub-unit. Requires full knowledge of the area of functional responsibility.

Your Roles And Responsibilities

Required Qualifications / Skills

Physical Demand & Work Environment

Skills Required

Asset Management, Incident Management, Networking, Help Desk, Vc