Customer Management :
- New Customer Acquisition : Identify, engage, and meet new customers to expand the customer base.
- Customer Retention : Develop and maintain long-term relationships with existing customers.
- Forecasting : Provide accurate revenue forecasts and identify growth opportunities within the assigned territory or segment.
- Key Account Management : Manage and build strong relationships with key stakeholders, including architects, consultants, builders, government departments, PMC, and electrical contractors.
Sales and Commercial Activities :
Order Management : Ensure order log-ins are processed according to company policies.Logistics Coordination : Liaise with logistics teams to track order progress and communicate updates to customers.Account Management : Regularly review statements of accounts for assigned channel partners and address any discrepancies promptly.Channel and Dealer Management :
Channel Development : Expand market presence by effectively managing and growing the distribution network.New Channel Appointments : Identify and appoint new channel partners and dealers in the assigned geography.Channel Engagement : Work closely with existing channel partners to drive additional revenue and support them in achieving sales goals.Channel Communications : Ensure all communication reaches the channel partners in a timely and effective manner.Retail Support : Provide retailing support to drive business growth within the channel.Local Product Promotions :
Promotion Execution : Ensure local promotion plans are executed according to schedule while adhering to brand guidelines.Dealer Engagement : Conduct regular meetings with dealers, electrical contractors, and other key influencers to drive product visibility and sales.Trade Visibility : Ensure proper display of signages, brochures, price lists, and display boards at channel and dealer counters to boost product visibility.Market Share Growth : Identify and implement innovative strategies to improve market share within the assigned territory.Qualifications and Skills
Experience : Significant experience in sales, account management, or related fields. Experience in distributor and channel management is a plus.Education : Graduate in any stream; MBA / PG is preferred.Communication Skills : Strong verbal and written communication skills, with the ability to influence stakeholders at various levels.Problem-Solving : Ability to solve problems and handle multiple priorities efficiently.Presentation & Negotiation Skills : Strong presentation, negotiation, and commercial acumen to effectively interact with customers and partners.Commercial Acumen : Understanding of sales processes, revenue forecasting, and commercial strategies.Team Player : Collaborative approach to working with diverse teams and partners in a highly matrixed environment.Skills Required
Channel Sales, Customer Management, Sales, Dealer Management, Channel Management, Account Management