Associate Product Manager

WorksconsultancyGurgaon

4 days ago

Job description

Description :

Product Thinking & Discovery :

Work with the Product Manager, CPO, and CTO to shape the roadmap with a data-driven and customer-centric mindset.
Participate in ideation, scoping, and prioritization of new features or enhancements.
Validate solutions with stakeholders before and after development.

Agile Delivery & Documentation :

Deep dive into customer workflows, pain points, and product gaps through research, interviews, and data analysis.

Create detailed business requirements (FRDs), user stories, and process flows.

Design wireframes, workflows, and mockups to visualize features and user journeys, collaborating with UI / UX as needed.

Define acceptance criteria and assist in UAT with QA teams.

Engage directly with key customers during UAT, feedback sessions, and product demonstrations to validate solutions.

Analyze POS data structures, retail workflows, and payments ecosystems to inform product decisions.

Monitor feature adoption, gather feedback, and recommend iterations.

Continuously improve internal processes related to product discovery and delivery.

Cross-Functional Collaboration :

Act as the bridge between business, tech, and customer-facing teams.

Facilitate sprint planning, backlog grooming, and agile ceremonies to ensure smooth development cycles.

Collaborate with engineering, QA, and design teams to drive development sprints and ensure timely delivery.

Liaise with Customer Success, Sales, and Support teams to gather feedback and evangelize product features.

Documentation :

Publish release notes before the release to all the customers and stakeholders.

Conduct webinars / create release videos to train and demonstrate the functionality to the customers as well as internal stakeholders.

Create and maintain up-to-date user guide with the change management.

Create and maintain public facing product interfaces (APIs and Webhooks) documentation.

Ideal Candidate :

4 - 7 years of experience in Business Analysis and / or Product Management in a SaaS environment.

Strong domain expertise in POS systems or ERP, workflows, and cloud-based products.

Proven ability to gather and translate business needs into scalable software features.

Hands-on experience with tools like Jira, Confluence, Figma, Lucidchart, Excel, Word, Powerpoint and product analytics platforms.

Familiarity with APIs and integration workflows.

Solid understanding of agile methodologies and user-centered design.

Excellent communication, stakeholder management, and problem-solving skills.

Must have recent 1+ YOE as a APM / Product Analyst role in a B2B SaaS / ERP product

Must have working with tools like Jira, Confluence, Figma and Lucidchart and product analytics platforms.

Must have experience in designing wireframes, workflows, and mockups to visualize features and user journeys.

Candidates must be from Delhi / NCR Only

B2B SaaS / ERP company

(ref : hirist.tech)

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Associate Product Manager • Gurgaon

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