5 Yrs Exp In Travel Industry - Fulfillment Partner

Job Description

We’re looking for a hands-on, detail-oriented Fulfillment Partner who thrives in a fast-paced environment, loves solving problems quickly, and can work closely with both operations and tech teams to improve efficiency and automation.

What You’ll Do

Monitor daily booking, cancellation, and refund queues

Coordinate with fulfillment partners to resolve operational issues

Identify opportunities for automation and collaborate with the tech team to execute them

Support the Business Development (BD) and Tech teams with travel domain knowledge

Prepare reports, dashboards, and analytical insights for process optimization

Assist during critical issues , ensuring smooth and timely resolutions

Requirements

Core Experience

5+ years experience in travel operations

Strong knowledge of airline booking, ticketing, amendments, cancellations, and refund processes

Deep expertise in GDS systems (e.g., Amadeus, Sabre, Galileo)

Technical Skills

Proficient in Excel (VLOOKUP, pivot tables, formulas, reporting)

Ability to perform data analysis and create operational insights

Experience identifying process gaps and proposing automation ideas

Soft Skills

Strong coordination and communication abilities

Quick problem-solving mindset; able to act fast under pressure

Ownership-driven, reliable, and comfortable handling critical real-time issues

You believe : fast = trust , and clarity = conversion

Benefits

Work with a tight-knit team that values speed, precision, and innovation

Be part of a company that has shaped how travel feels for millions of users

Opportunity to influence process improvements with real impact

Requirements

Core Experience 5+ years experience in travel operations Strong knowledge of airline booking, ticketing, amendments, cancellations, and refund processes Deep expertise in GDS systems (e.g., Amadeus, Sabre, Galileo) Technical Skills Proficient in Excel (VLOOKUP, pivot tables, formulas, reporting) Ability to perform data analysis and create operational insights Experience identifying process gaps and proposing automation ideas Soft Skills Strong coordination and communication abilities Quick problem-solving mindset; able to act fast under pressure Ownership-driven, reliable, and comfortable handling critical real-time issues You believe : fast = trust, and clarity = conversion