Talent.com
No longer accepting applications
▷ [Urgent] Talent Delivery Manager

▷ [Urgent] Talent Delivery Manager

Randstad EnterpriseIndia
16 hours ago
Job description

About Randstad Enterprise

As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory,

Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward.

Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set.

  • Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services.
  • We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company.
  • We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand.
  • We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.

About Team

As a Talent Delivery Manager tasked with ensuring top-tier talent delivery for our client programs, you hold a pivotal role within our organization. Your responsibilities encompass orchestrating seamless talent acquisition processes, strategizing to meet client needs, and fostering a culture of excellence within our global team. Collaborating closely with your colleagues, you contribute to shaping the next level of service for our clients worldwide.

This collaborative environment fosters continuous learning and professional growth, nurturing a culture where diverse perspectives are valued and leveraged to strengthen our collective capabilities. Together, we strive towards impactful goals such as enhancing skill development, fostering a culture of learning, and driving organizational success through effective talent delivery strategies. Our efforts transcend boundaries, contributing to advancements in various sectors, including healthcare, transportation, technology, and beyond, ultimately making a positive impact on society as a whole.

Purpose of the job

As a Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client’s current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client’s staffing requirements are met and develop and maintain a positive working relationship with the client.

As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs.

The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills

General Duties : Account Portfolio

  • Recognize team’s overall influence to the account P&L and manage expenses responsibly
  • Active participation in forecasting and budgeting process
  • Active participation in the business review process internally and externally
  • Manage any aging issues with client bill collections
  • Audit and verify accuracy of all invoices, billing accruals, and client reporting
  • Familiar with contract schedules & contractual terms and have the ability to execute against them
  • Client Relationship Management

  • Develop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategy
  • Develop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency
  • Compliance Management

  • Monitor assigned accounts to ensure compliance with EEO / OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supported
  • Ensure assigned accounts are meeting diversity goals when applicable
  • Monitor account activities to ensure compliance with contractual agreements
  • SLA Management

  • Ensure all team members are meeting internal RSR SLAs
  • Responsible for meeting customer and candidate satisfaction targets
  • Compile data and produce presentable reports for SLA review
  • Coordinate, as needed, with Reporting Team to make any changes or improvements to reports
  • Responsible for performing root cause analysis if / when SLAs are not being met and provide creative process improvement recommendations needed for correction.
  • Monitoring of Staff

  • Coach and mentor team and provide assistance as needed to reach goals
  • Assess / survey quality of work delivered by team based on established performance measures and specific client feedback
  • Provide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completed
  • Collaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targets
  • Follow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriate
  • Recommend training where necessary to develop skills and techniques
  • Coordinate the training to be delivered to new team members on account specific tasks and systems
  • Additional Duties

  • Set specific account guidelines and policies as required
  • Ensure adherence to corporate guidelines and policies
  • Ensure team members conform to client and RSR processes and quality procedures as defined
  • Manage & / or participate in periodic ad-hoc projects as required by Director, Client Delivery
  • Perform other duties as directed by Director, Client Delivery
  • Position Requirements :

    Basic qualifications include :

  • 8+ years of equivalent work experience required; in lieu of Bachelors degree, high school diploma or equivalent required
  • 4+ years of experience as a people manager.
  • 5 - 7+ years of related recruitment management experience
  • 2+ years of experience demonstrating strong organizational and presentation skills
  • 2+ years of experience describing and documenting project or client requirement
  • 2+ years of experience demonstrating effective time management skills for handling multiple tasks and competing
  • priorities

  • 2+ years of demonstrated experience with performance review process
  • Proficiency using Google mail, calendaring and shared drives
  • Preferred qualifications include :

  • Ability to rely on experience and judgment to plan and accomplish goals
  • Experience in resolving conflicts and gaining cooperation among peers, staff and client
  • Experience in researching complex issues and developing recommended actions
  • Management skills based on several years of experience preferably in a matrix based environment
  • Ability to build strong, effective relationships as a leader, team member, and Randstad resource
  • Ability to provide excellent customer service to both internal and external customers
  • Strong business acumen, hardworking, high integrity and a strong desire to succeed
  • Effective interpersonal and written communication skills
  • Superior consulting, leadership, management, interpersonal and mentoring skills
  • Capable of working independently in a self-directed capacity, as well as in a team environment.
  • Create a job alert for this search

    Urgent Manager • India

    Related jobs
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    IIFL Capital Services LimitedIndia
    Key Responsibilities Manage end-to-end recruitment for PCG roles (PCG RMs, Team Leaders, Product Specialists, etc.Partner with business stakeholders to understand manpower needs, define job descrip...Show moreLast updated: 20 days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    Strategic Talent PartnerIndia
    The Recruitment Manager will be responsible for developing and executing recruitment strategies to attract, assess, and hire top talent. This role requires extensive experience in team management, s...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    SCIENTEIndia
    Sciente Group, founded in 2007, is a multi-award winning, ISO9001, DPTM & Great Place To Work certified, technology focused organisation with business interest in Singapore (HQ), USA, Malaysia, Phi...Show moreLast updated: 30+ days ago
    • Promoted
    Manager / Sr Manager Talent Acquistion - Front Line

    Manager / Sr Manager Talent Acquistion - Front Line

    EXLIndia
    RFPs and pricing proposals and HR Transformation projects Shift Timing : .AM to 9 : 00 PM Key Responsibilities Supervise and lead a large team of recruiters across multiple locations, ensuring performa...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Delivery Manager

    Talent Delivery Manager

    Randstad EnterpriseIndia
    As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations.Our int...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    TRIARQ Health IndiaIndia
    Associate Manager / Manager – Talent Acquisition (IT).Physician Practice Services company that partners with doctors to run modern patient- centered practices so they can be rewarded for delivering...Show moreLast updated: 30+ days ago
    • Promoted
    Domestic Delivery Manager

    Domestic Delivery Manager

    ClifyXIndia
    Job Title : Domestic Delivery Lead cum Manager.Location : Mumbai, Sakinaka Andheri East (onsite ) and remote also.We are looking for a Domestic Delivery Lead cum Manager with a strong background in ...Show moreLast updated: 7 days ago
    • Promoted
    Senior Manager Talent Acquisition

    Senior Manager Talent Acquisition

    Randstad India Pvt LtdIndia
    Position Title : Senior Manager – Talent Acquisition.Lead end-to-end recruitment for mid-to-senior level roles aligned with business priorities. Act as a trusted talent partner to business units, pro...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Lead Senior Manager - Talent Acquistion

    Delivery Lead Senior Manager - Talent Acquistion

    AccentureIndia
    Talent & HR - Talent Management Designation : .Delivery Lead Manager Qualifications : .Any Graduation Years of Experience : 18 to 28 years. About Accenture Accenture is a global professional services com...Show moreLast updated: 1 day ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    सादा / SAADAAIndia
    We are a direct-to-consumer (D2C) lifestyle brand.Our vision is to advocate the सादा / SAADAA way of living and make बेहतर / BETTER basics for everyone. Top 1% Shopify stores in India, we have been ...Show moreLast updated: 7 days ago
    • Promoted
    Senior Manager Talent Acquisition

    Senior Manager Talent Acquisition

    Confidential JobsIndia
    Drive end-to-end leadership and niche hiring mandates across business and functional verticals.Partner with CXOs and business heads to define hiring needs, talent priorities, and succession pipelin...Show moreLast updated: 10 days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    MSI Services Pvt LtdIndia
    Supervise, coach, and mentor a team of 15 recruiters that will support the U.Help build a highly performing team of recruiters that will meet all talent acquisitions goals.Address employee performa...Show moreLast updated: 30+ days ago
    • Promoted
    Manager - Talent Acquisition

    Manager - Talent Acquisition

    Asset Management CompanyIndia
    Drive end-to-end talent acquisition for Mutual Funds (MF), PMS, AIF, and related asset management verticals.Manage hiring across corporate functions, fund management, research, quant, sales / BD (B2B...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    AscendionIndia
    Job Title : Talent Acquisition Manager Location : Bangalore / Chennai.One will have to : Drive full life-cycle recruiting and candidate experience initiatives for Ascendion across Business roles.Establi...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    ZentoroIndia, India
    For 5+ years, Zentoro has been connecting the right people to the right opportunities across IT & Non-IT sectors in India. Talent Acquisition Manager / HR Manager and Recruiters.Drive end-to-end recru...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    CodeLandIndia
    At CodeLand, we turn imagination into impact—powered by Artificial Intelligence.Founded in 2011 and headquartered in Bangalore, our mission is to accelerate AI transformation across various industr...Show moreLast updated: 3 days ago
    • Promoted
    Delivery Manager (Job Location : Cochin / Trivandrum)

    Delivery Manager (Job Location : Cochin / Trivandrum)

    Reflections Info SystemsIndia
    We are looking for 15+ years seasoned Technical Delivery Manager to oversee the successful delivery of complex technical projects and solutions. The ideal candidate will have a strong background in ...Show moreLast updated: 30+ days ago
    • Promoted
    Talent Acquisition Manager || GCC hiring || upto 24lpa

    Talent Acquisition Manager || GCC hiring || upto 24lpa

    TalentiserIndia
    Overview : We are seeking a strategic and hands-on Talent acquisition Manager for a fastest growing accounting firm in the US to setup the entire TA function. Key Responsibilities : Strategic Talent A...Show moreLast updated: 8 days ago
    • Promoted
    Recruitment Manager / Delivery Manager

    Recruitment Manager / Delivery Manager

    ClifyXnagpur, maharashtra, in
    ClifyX group is an award winning IT Staffing firm formed in 1998.We have opening for Service Now Implementation Specialist, Solution Consultant Service Now, Sales Service Now, Presales Service Now,...Show moreLast updated: 10 days ago
    • Promoted
    Talent Acquisition Manager

    Talent Acquisition Manager

    Foodlink F&B Holdings India Ltd.India
    Talent Acquisition Manager – Food & Beverage Industry.Corporate Office (Chembur) Experience : .Role Summary Lead talent acquisition initiatives to attract and hire top talent for the F&B sector.Drive...Show moreLast updated: 9 days ago