Enterprise Solution Delivery Lead

Senior Project Manager / Solutions Delivery Lead Role Overview

As a Senior Project Manager / Solutions Delivery Lead, you will be responsible for driving implementation for large enterprise clients. This includes ensuring timely, high-quality delivery while managing client expectations and leveraging cutting-edge Conversational AI technologies.

Key Responsibilities :

• Lead and manage project delivery, ensuring solutions meet client needs within scope, time, cost, and quality targets.
• Define implementation plans, set baselines, and track milestones using tools like Gantt charts.
• Collaborate with clients, customer success teams, and technical teams to align project goals and outcomes.
• Oversee resource allocation, identify delivery requirements, and ensure project teams meet plan expectations.
• Manage performance through data reporting, insights, and optimization of delivery processes.
• Communicate project progress, risks, and milestones effectively to all stakeholders.
• Partner closely with third-party vendors or partners for chatbot operations, conversation design, and optimization.

Requirements :