Officer, Customer Service Officer, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Purpose

The position ensures to :

• Execute all aspects related to branch operations in a timely and effective manner
• Ensure effective customer service

Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers

Key Accountabilities (List the expected end results or KPIs that the job holder is expected to achieve for this job. Do not list more than 5)

Fulfil All Responsibilities In Relation To

Support the branch operations officer in book-keeping and maintenance of documents.

Job Duties & Requirements

Required Experience

2-4 years Banking Experience

Education / Preferred Qualifications

Graduate preferably Banking / Commerce

Core Competencies

Technical Competencies

Good Computer Knowledge

Work Relationship

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Primary Location

India-Haryana-Gurgaon-DBIL

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Oct 9, 2025, 9 : 30 : 00 PM

Skills Required

Computer Knowledge, account maintenance , Customer Service, Cash Transactions