Basic Qualifications
- University degree (BE / B. Tech / MCA / MSC(CSC / ECE)
- Hands-on Knowledge of Windows / Linux Operating systems is required.
- Hands-on knowledge of basic SQL Database, Networking level, and ticketing process is required.
- Excellent English language skills are a must – both written and oral
- Candidate must have exceptional communication and presentation skills.
- Highly structured, organized and detail-oriented
Responsibilities
Responsible for the uptime of the various client projects being managed / monitored.Raise and update the tickets in the ticketing tool for all the issues handled / worked upon.Understanding how to connect with people / teams / colleagues across Zeta offices.Should have basic knowledge of network and monitoring.Should be proactive and a team player.Should be able to work in a 24x7 environment.Able to handle the situation with a positive approach.Analytical SkillsSkills Required
Linux, Sql, Team Player, Analytical Skills