US Payroll & Voice Specialist - Walk-In

Walkin - Drive - November 7, 2025

Timing - 3PM-5PM

Location - ADP Private Limited

ADP Boulevard, Survey No : 88 / AA and 88 / E, Nanakramguda Village, Serilingamapally Mandal, Ranga Reddy District

Hyderabad, Telengana -

ADP is hiring a Payroll Implementation Consultant.

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?

Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?

Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.

As a Payroll Implementation Consultant , you will carry the ADP relationship forward after a sale and enable the first interaction between clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees – from paychecks to health benefits and beyond.

You will spend your day ensuring your clients are comfortable using ADP’s products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and then guide and drive clients towards the best solution for their unique business needs. Still, every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy their specific needs. That will keep things interesting, and our top-ranked training will help set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.

A little about ADP : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel : to #MakeYourMark? Apply now!

To learn more about Implementation at ADP , watch here : YOU'LL DO : Responsibilities

Supporting clients with system implementation for US payroll.

Collaborate with stakeholders to gather and analyze business requirements related to payroll processes, tax regulations, compliance requirements, and system functionalities.

Investigate and resolve payroll-related issues, discrepancies, and system errors in a timely and efficient manner

Stay abreast of changes in payroll regulations, tax laws, and compliance requirements, and ensure that payroll systems and processes remain up-to-date and compliant.

Create and maintain comprehensive documentation of payroll processes, configurations, and system functionalities for reference and audit purposes.

Provide training and knowledge transfer sessions to end-users and stakeholders to ensure smooth adoption of new payroll systems and processes.

Develop and execute test plans to ensure the accuracy, integrity, and reliability of payroll systems and related processes.

Configure and customize payroll systems to accommodate unique organizational needs, including payroll calculations, tax setups, deductions, and benefits administration

TO SUCCEED IN THIS ROLE : Required Qualifications

Minimum 3 years of experience working in a client service / customer service environment.

Knowledge about US payroll in relation to the implementation of a payroll solution

Knowledge, understanding and relevant practical experience of the payroll lifecycle

Excellent communication skills and client – facing experience

Ability to manage multiple stakeholders in a fast-paced environment

Bonus Points

Certifications including Fundamental Payroll Certification (FPC) & CPP

What you can expect on a typical day :

Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.

Implement ADP Technologies. You will consult with clients and analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.

Partner Internally. You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.

Multi-Task & Communicate. You will work on multiple time-sensitive projects and follow-up items at the same time. You will share essential information with clients and the teams you work with at ADP.

Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the calendar year.

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN :

Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.

Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

Jobs.adp.com

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including : race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs and applicant merit, including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance

Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.