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US Payroll

US Payroll

ADPDelhi, India
1 day ago
Job description

Project Services – Implementation Consultant ADP Lyric HCM

Job Description

Position Title :

Senior Member Technical – G2L2

Mandatory Skillset

Payroll Experience (US Payroll)

Position Purpose :

Support the business org to achieve all departmental KPIs through the successful provision of Consulting and Project services to ADP Clients in line with agreed standards and timeframes.

Key Responsibilities :

  • Define client requirements, provide gap analysis, document, help coordinate build and configure the outcome of these efforts.
  • Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.
  • Provide best practice solutions based on customer defined business needs and business rules.
  • Successfully implement custom solutions and associated services within required timeframes.
  • Communicate with client throughout Implementation lifecycle – including face to face, written and verbal communication.
  • Anticipate, identify, and analyze risks, problems and opportunities – establishing priorities and efficiently allocating and utilizing resources for resolutions.
  • Apply project methodology – planning, follow up, reporting and quality assurance.
  • Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.
  • Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.
  • Keep up to date with technology and legislative developments as they relate to the product.
  • Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high-pressured environment.
  • Development and maintenance of good working relationships with other Associates in accordance with ADP values.
  • Ensure cooperation and sharing of skills and expertise.
  • Ensuring all relevant issues and activities are entered into management systems.
  • Achievement of team and individual KPIs.
  • Responsible for driving own personal development plan.
  • Anticipate and document risks, actioning accordingly and escalating to management where required.
  • Conduct post-production reviews, share learnings and ensure as part of continuous improvement requirements.
  • Act as subject matter expert on following topics within the HCM space; like Human Resources, Time, Payroll, Tax & Banking, Talent, Absence Management.

Human Resources

  • Supports core HR configuration and functionality during implementation.
  • Supports HR related data mapping, conversion and validation.
  • Conducts detailed design session with client and develops the design document / business requirements document.
  • Performs unit testing for configuration and any custom client functionality.
  • Partners with client during testing on defect resolution during test cycles.
  • Provides status updates to project manager.
  • Partners with Client Success to transition to service.

    • Payroll

  • Supports payroll configuration and functionality up during implementation.
  • Supports PR related data mapping, conversion and validation.
  • Conducts detailed design session with client and develops the design document / business requirements document.
  • Prepares functional specifications for any customized development required for the client.
  • Performs unit testing for configuration and any custom client functionality.
  • Partners with client during testing on defect resolution during test cycles.
  • Provides status updates to project manager.
  • Partners with Client Success to transition to service.

    • Time

  • Supports time system configuration and functionality during implementation.
  • Supports Time related data mapping, conversion and validation.
  • Conducts detailed design session with client and develops the design document / business requirements document.
  • Prepares functional specifications for any customized development required for the client.
  • Performs unit testing for configuration and any custom client functionality.
  • Partners with client during testing on defect resolution during test cycles.
  • Provides status updates to project manager.
  • Partners with Client Success to transition to service.

    • Tax & Banking

  • Setup and support Tax and Money Movement during Implementation.
  • Project Management of client deployments while engaging with key stakeholders to ensure client expectations are met for Tax, Banking, and Full Level Tax.
  • Conducts detailed design session to determine requirements and client expectations.
  • Prepares legal documentation for client review and signature.
  • Provides client level support and expertise on Tax and Banking questions.
  • Partners with project team and client to ensure accurate, timely setup completion, providing updates to the project manager.
  • Ensures timely reconciliation of quarterly and annual taxes, for Full Level Tax requirements.
  • Partners with Client Success to support client needs.
  • Helps to build and improve the implementation, training methodologies and tools needed for future implementations.

    • Talent (Compensation Planning

    Goals & Performance)

  • Supports core Compensation Management configuration and functionality during implementation.
  • Conducts detailed design session with client and develops the design document / business requirements document.
  • Performs unit testing for configuration.
  • Partners with client during testing on defect resolution during test cycles.
  • Trains the client on system functionality and administration.
  • Provides status updates to project managers.
  • Prepares Talent Client Success team members to support client once transitioned out of implementation.

    • Absence Management

  • Responsible for accurate and complete analysis and documentation of client business rules and requirements via the Implementation Design Document.
  • Owns the design and accurate execution / resolution of project test plans.
  • Supports the client and Service / Operations for a one month burn-in period post go-live, to ensure the project can be transitioned on time and with quality.

    • Desired Skills :

  • Implement Interfaces as a liaison between ADP and Client / Vendor system.
  • Understand the 5 Project Management process groups of “Initiating”, “Planning”, “Executing”, “Monitoring & Controlling” and “Closing.”
  • Experience in writing SQL queries with various types of joins for data validation
  • Good experience with MS Excel (V-Lookup, H-Lookup, Pivot)
  • Writing FRD, BRD, SRS, etc.
  • Writing Test cases and Creating Test Matrix, Understanding of RTM
  • Should be able to handle stakeholders (Internal and External) communication in a very clear and precise manner.
  • Should be able to create contingency plan.
  • Should have good knowledge and understanding about SFTP / FTP / MFT
  • Should be able to jump any quick calls and provide solutions.
  • Should have worked in handling data, preparing reports using excel or any other data tool.
  • Should be able to train and mentor at least 2 associates on HCM Domain and Process knowledge.
  • Excellent analytical and problem-solving skills
  • Excellent team player and interpersonal skills
  • Excellent communication and presentation skills
  • Ability to coordinate with others team members to accomplish objectives.
  • Ability to prioritize the job and meet the deadlines / SLAs.
  • Ability to meet deadlines and attention to detail.
  • MS Office tools.
  • Should be able to create RCA.
  • Should be able to work independently as Project Manager

    • Desired Experience :

  • Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment.
  • Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing.
  • Experience with project management methodology, with demonstrated success in previous roles.
  • Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
  • Experienced with the ‘build and configuration’ of products / systems.
  • Strong ability to identify client risks and provide options for resolution.
  • Proven experience in data mapping, data conversion and data integrity.
  • Advance understanding of interface technologies and data exchange between payroll and third-party systems (e.g. SAP, Oracle etc.).
  • Experience in Microsoft applications such as MS Project, Word and Excel.
  • Experience working within a matrix organization for a US owned organization preferred.
  • Demonstrated experience working on multiple projects, with the ability to multi-task and prioritize work, in accordance with tight deadlines and pressure.

    • Eligibility Criteria :

  • Education : Bachelor’s degree in engineering / technology, MCA, M.Sc. Computer Science or equivalent
  • Experience : Minimum 4 to 6 years of experience.
  • Strong knowledge on HCM product (HR, Payroll) functionality - [e.g. ADP, Workday, SAP / SF, Oracle, HRIS system etc.]
  • Project Management certification ideal
  • Analytical and Agile mindset
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