Talent.com
Operational Excellence Manager

Operational Excellence Manager

CultureMonkeyChennai, Republic Of India, IN
17 days ago
Job description

Location : Chennai, India

Experience : 5 to 8 years in Business Operations, Finance Operations, or People Operations in a high-growth startup or SMB

Reports to : Head of Finance & Operations

About Us

CultureMonkey is a fast-growing HR Tech SaaS company, helping organizations across 100+ countries build great workplace cultures. We are recognized for our innovative approach, leveraging employee engagement surveys and AI-powered insights to drive transformation in companies.

At CultureMonkey, we value simplicity, efficiency, and results, and our company culture reflects that : fast-paced, collaborative, and deeply focused on delivering real impact to our clients.

What we are looking for

A process-driven, detail-obsessed Operations & Finance Manager who can bring structure, accuracy, and predictability to how the company runs. You will be the backbone of operational excellence, owning the full rhythm of company operations, finance governance, compliance, and people operations.

We want someone who thrives in systems, loves dashboards, and ensures everything from laptops to ledgers runs like clockwork. You will work closely with founders, finance teams, and department heads to enable a culture of transparency and accountability.

Roles and Responsibilities

1. Core Operations & Administration

  • Manage office & vendor operations : leases, utilities, vendor SLAs, and lead end-to-end daily operations.
  • Route and maintain customer paperwork : MSAs, DPAs, Order Forms, invoices, and NDAs stamped and safely stored.
  • Own the asset lifecycle : device procurement → tagging → allocation → return → disposal.
  • Drive travel & logistics : policy management, bookings, reconciliations, per diems, and monthly cost dashboards.

2. Finance Operations

  • Partner with the Finance Head / CA team for the monthly financial closure. Deliver P&L packs, cost center reports, and variance analysis.
  • Maintain AR hygiene, improve DSO, manage dunning, credit notes, and customer escalations.
  • Govern payables & corporate cards : approval matrix, spend limits, and spend tracking.
  • Support budgeting & projections : quarterly reforecasts and department-wise dashboards.
  • Serve as the system owner for the finance stack, including Tally / HRMS / payroll systems and Google Sheets models.

    • 3. Legal & Compliance

  • Manage compliance calendar : GST, TDS, PF, ESI, and insurance renewals.

    • 4. People Operations Leadership

  • Own hiring operations : Job descriptions, job posts, ATS hygiene, and interview coordination
  • Oversee employee onboarding & offboarding process : checklists, asset allocation, IDs, access, and experience letters.
  • Ensure HR policy documentation is up-to-date.
  • Run performance operations : OKR rollout mechanics, cadence setup, and review documentation.
  • Supervise and coach junior HR / ops executives, ensuring operational discipline.

    • 5. Rhythm & Tooling

  • Drive the company operating cadence : quarterly, monthly, and weekly reviews, agenda, minutes, and action tracking.
  • Optimize and rationalize tooling to reduce spend by 10–15% without disrupting workflows.

    • Must-Haves

  • Knowledge of Tally / Zoho / QuickBooks, expense tools, HRMS / ATS, and e-sign platforms.
  • Strong understanding of contracts, billing, and compliance fundamentals (MSA / SOW, POs, invoicing, GST / TDS).
  • Excellent documentation and SOP discipline;

    • audit-ready mindset.

  • Proven team leadership experience with the ability to coach and delegate.

    • Nice-to-Haves

  • CA-Inter / MBA (Finance or Operations) or FP&A exposure.
  • Experience in SOC 2 / ISO 27001, procurement functions.
  • Familiarity with Payroll tools, Asana / Jira, or LinkedIn Recruiter workflows.

    • Be an important part of an employee-first org that walks the talk when it comes to building culture.

    Check out Life @ CultureMonkey here - https : / / www.Culturemonkey.Io / life-at-culturemonkey /

    Create a job alert for this search

    Manager Operational Excellence • Chennai, Republic Of India, IN

    Related jobs
    • Promoted
    Operational Excellence Leader

    Operational Excellence Leader

    Jewelry CompanyRepublic Of India, IN
    CTC : 10 Lpa - 20 Lpa (depends on skill-set & experience).Tech in Mechanical or Automation or Production Engineering.Location : Mumbai (Andheri East & Kandivali). We are looking for a strategic and ha...Show moreLast updated: 18 days ago
    • Promoted
    Process Excellence Manager

    Process Excellence Manager

    Crompton Greaves Consumer Electricals LimitedRepublic Of India, IN
    The Manufacturing / Process Excellence Manager will drive continuous improvement, operational excellence, and productivity enhancement across manufacturing plants. This role will be responsible for de...Show moreLast updated: 21 days ago
    • Promoted
    Director of Operations

    Director of Operations

    CCS Global TechNagpur, IN
    We’re Hiring : Senior Manager / Director of Operations.Remote (Working EST hours : 6 : 30 PM – 3 : 30 AM IST).Are you a strategic business operations leader ready to drive excellence in IT Services & Sta...Show moreLast updated: 21 days ago
    • Promoted
    Operational Excellence Lead

    Operational Excellence Lead

    Patra CorporationRepublic Of India, IN
    Patra Corporation is a worldwide leader in insurance back-office and account management business process outsourcing.Patra offers a wide range of services designed to lower costs, reduce risk and i...Show moreLast updated: 30+ days ago
    • Promoted
    WMS Implementation Manager

    WMS Implementation Manager

    Globus LogisticsNagpur, IN
    Microsoft Dynamics 365 SCM Module (WMS,TMS, PMS).If you have hands-on experience in driving end-to-end SCM rollouts and love shaping smart logistics solutions—this role is for you!.Preference will ...Show moreLast updated: 18 days ago
    • Promoted
    Senior Business Insights Manager

    Senior Business Insights Manager

    TaskUsNagpur, IN
    Process Reengineering & Six Sigma.Lean Six Sigma (Black Belt certified) methodologies to redesign workflows, eliminate waste, and reduce variation. Conduct value stream mapping, RCA workshops, and p...Show moreLast updated: 21 days ago
    • Promoted
    Senior Bid Manager

    Senior Bid Manager

    TagNagpur, IN
    Responsible for end-to-end management of B2B Sales Process (both New BiZ and Accounts) – right from PQQ / ITT / RFI until RFP / Closure stages helping the organization to achieve its Growth objectives.Pl...Show moreLast updated: 30+ days ago
    • Promoted
    Operation Excellence Manager

    Operation Excellence Manager

    Jewelry CompanyRepublic Of India, IN
    CTC : 10 Lpa - 20 Lpa (depends on skill-set & experience).Tech in Mechanical or Automation or Production Engineering.Location : Mumbai (Andheri East & Kandivali). We are looking for a strategic and ha...Show moreLast updated: 18 days ago
    • Promoted
    Assistant Manager of Operational Excellence

    Assistant Manager of Operational Excellence

    TPRepublic Of India, IN
    Lead, mentor, and manage a team of TL'S to achieve performance targets (KPIs, SLAs, CSAT, AHT, etc.Monitor team performance, provide coaching, and implement improvement plans.Handle escalations, en...Show moreLast updated: 30+ days ago
    • Promoted
    Performance Analysis Manager

    Performance Analysis Manager

    PepperRepublic Of India, IN
    The Senior Business Analyst will own the end-to-end monthly target setting process and lead performance analysis across the customer lifecycle. This role will ensure consumption, delivery, invoicing...Show moreLast updated: 19 days ago
    • Promoted
    Team Performance & Quality Manager

    Team Performance & Quality Manager

    WNSPune, Republic Of India, IN
    Supervise Team Leaders and their respective agents.Conduct performance reviews and coaching sessions.Foster a culture of accountability, engagement, and continuous improvement.Monitor and analyze K...Show moreLast updated: 21 days ago
    • Promoted
    Operational Excellence Manager

    Operational Excellence Manager

    Airtel Payments BankRepublic Of India, IN
    To ensure and improve the quality across all our processes, build stronger controls, improve the content of SOPs, update the RCSAs, conduct walkthroughs for process improvement, conduct BCP tests, ...Show moreLast updated: 30+ days ago
    • Promoted
    Service Excellence Program Manager

    Service Excellence Program Manager

    YES BANKRepublic Of India, IN
    The position will be responsible for identifying process and system improvement opportunities within the customer service domain and execute improvement actions with a view to improving service met...Show moreLast updated: 21 days ago
    • Promoted
    Operational Excellence Program Manager

    Operational Excellence Program Manager

    Crompton Greaves Consumer Electricals LimitedRepublic Of India, IN
    The Manufacturing / Process Excellence Manager will drive continuous improvement, operational excellence, and productivity enhancement across manufacturing plants. This role will be responsible for de...Show moreLast updated: 21 days ago
    • Promoted
    Operational Excellence Team Lead

    Operational Excellence Team Lead

    LUCKY-TECH Membranes Pvt LtdRepublic Of India, IN
    Mumbai-based leader in engineered PVC / PVDF coated fabrics, proudly partnering with.Our products support industries across. With cutting-edge technology and a culture of continuous improvement, we ar...Show moreLast updated: 18 days ago
    • Promoted
    Organizational Change Manager

    Organizational Change Manager

    HCLTechRepublic Of India, IN
    Training Development & Delivery Team.HTV, e-learning module with voice over, TTT Scripts in latest content creation tool like Articulate 360, Arise, Captivate. SAP Success Factors implementation.If ...Show moreLast updated: 10 days ago
    • Promoted
    Revenue Operation Manager

    Revenue Operation Manager

    RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS)Republic Of India, IN
    Job Position Title : Revenue Operation Manager.Excel / Google Sheets and familiarity with BI tools (e.Tableau, Looker), Salesforce with deep understanding of GTM system workflows.Bangalore, you will b...Show moreLast updated: 8 days ago
    • Promoted
    Escalation Manager

    Escalation Manager

    TNV MethodNagpur, IN
    TNV Method by Tanvi Parikh Fitness is a global fitness platform.We combine lifestyle management solutions (Nutrition, Mindset, Exercise and more) with personlized coaching to help our customers tra...Show moreLast updated: 17 days ago