BMC Helix Developer / Lead - Implementation & Support

Position Summary :

We are looking for a highly skilled and experienced BMC Helix Lead Developer to lead the architecture,

development and optimization of solutions on the BMC Helix platform.

This strategic role demands deep technical expertise across the Helix Innovation Suite, Smart IT, Digital Workplace and Smart Reporting as well as a solid understanding of ITIL processes and enterprise-grade ITSM implementations.

The ideal candidate will be capable of evaluating current-state implementations, identifying gaps, optimizing performance, and driving innovation all while leading a team of developers and collaborating with cross-functional Responsibilities :

1. Technical Leadership :

• Lead the end-to-end development lifecycle on the BMC Helix platform : from requirements gathering

through to deployment and post-implementation support.

Innovation Suite, REST APIs and Integrations.

Knowledge Management.

2. Platform Assessment & Optimization :

with business objectives.

3. Integration & Automation :

platforms) using REST / SOAP APIs, webhooks, and middleware.

intervention.

4. Reporting & Documentation :

business and IT leadership.

guides, and operational runbooks.

5. Business & ITSM Alignment :

effective technical designs.

Education :

Experience :

Strong expertise in :

Kubernetes, Git) is a strong plus.

Process & Functional Knowledge :

(ref : hirist.tech)