Renewals Sales
TalentGumDelhi, Delhi, India30+ days ago
Job descriptionA bachelor's degree in business administration or an area closely connected to the sector. A Renewal Sales executive with 1-2 years of experience. Microsoft Excel knowledge. The capacity to perform well under duress. Strong time- and project-management abilities. Excellent problem-solving and analytical abilities. Capable of effective communication. Superior customer service abilities. Leading, fast paced start-up with interactive and enthusiasts culture and flexible working hours Encourage project ownership, creative ideas, critical thinking, and constructive feedback. Leadership and learning opportunities, interaction with various stakeholders at all levels. Work directly with senior management to maximise career growth and exposure.
Renewals Sales and Client Servicing Executive Responsibilities :
- Tracking subscription renewals.
- Sending timely reminders to customers.
- Outbound Telecalling to ensure that clients are renewing their courses on time.
- Helping the existing customers with upgrades.
- Keeping thorough records of all current and potential clients.
- Ensure achievement of Renewal Collection targets.
- Exceed defined monthly, quarterly, semi- annual and annual sales quota.
- Gain comprehensive knowledge about courses and clarify information wherever required.
- Engage with customers at various points (welcome calls, service / feedback calls, renewal calls).
- Building strong client relationships by offering superior after-sales support which includes welcome calls, service / feedback calls, renewal calls.
Client Servicing and Renewals Executive Requirements :
Work Environment
Industry : E-learning
Employment Type : Full-time
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Sales • Delhi, Delhi, India
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