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Employee Relations Lead

Employee Relations Lead

Impetus Career ConsultantsIndore, Republic Of India, IN
1 day ago
Job description

Role : Manager -HR Employee Relations

📍 Location : Indore (MP)

✅Applicants should be from ITES / BPO / MNCs

👔 Roles and Responsibilities :

Case Management

  • Handle employee relations cases such as :
  • Performance issues (PIPs)
  • Misconduct or behavioral issues
  • Grievances and complaints
  • Harassment and discrimination allegations
  • Attendance / absenteeism issues

Investigations

  • Conduct fair, thorough, and confidential workplace investigations.
  • Interview complainants, witnesses, and respondents.
  • Gather and analyze evidence (emails, messages, reports, etc.).
  • Prepare detailed investigation summaries and findings.

    • Performance & Conduct Management

  • Support managers in handling underperformance :
  • Drafting and managing Performance Improvement Plans (PIPs) .
  • Coaching on feedback delivery and documentation.
  • Advise on disciplinary actions (warnings, suspensions, terminations).

    • Policy & Compliance

  • Ensure consistent application of company policies, employee handbooks, and local labor laws.

    • Employee Engagement & Culture

  • Promote positive employee relations through proactive initiatives.
  • Identify systemic issues from ER cases and suggest cultural improvements.

    • Use HR case management tools (e.G., ServiceNow HR, Workday ER.

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    Lead • Indore, Republic Of India, IN

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