QA Engineer

Job Description

Job Description : QA Engineer

Key Responsibilities

• Design and execute robust test plans with a focus on :
• API Testing – validate endpoints, request-response cycles, and data contracts
• Integration Testing – test communication and data flow across services and platforms
• Develop basic scripts in Python for automated or data-driven validation tasks
• Set up and use Docker containers to simulate test environments and deployment behavior
• Understand and map existing workflows to create targeted test cases and scenarios
• Work with NoSQL databases to verify data integrity and backend logic in document-based systems (e.g., MongoDB)
• Create clear and structured documentation including :
• Test plans and cases
• Integration flow diagrams
• QA process guides
• Collaborate with developers, DevOps, and product teams to troubleshoot and resolve issues

Required Skills & Qualifications

Nice to Have

Requirements

We are seeking a proactive and client-focused Account Lead – Operations to join our Support Operations team. In this role, you will oversee end-to-end client relationship management, resolve operational issues, and ensure timely case deliveries within defined Turnaround Time (TAT). You’ll be the primary point of contact between clients and internal departments.