Claims Associate Representative

Job Profile -

Claims Associate Representative : Band 1

Job Description

Have a passion for solving problems Dedicated to improving the customer experience Love digging in to research and analyse complex issues

The Claims Associate Representatives primary responsibility is to process and complete customer and provider submitted basic technical administrative or operative claims tasks and perform claims duties under direct instructions and close supervisions.

Job Responsibilities

• Work in a production environment where success is measured by the speed and accuracy of your work . Its critical to resolve issues quickly but also to avoid making the problem worse by committing another mistake. Success in this role will be built on a balance between productivity and attention to detail. We will approach a complaint as an opportunity to please a dissatisfied customer by providing an effective complete and speedy resolution.
• Rely on a well-developed set of functional and technical claim skills developed over years of claim experience . Youll work shoulder-to-shoulder with a team of highly trained highly experienced claim analysts with a diverse set of skills ready to solve any problem presented by the Cigna Global customer base. Training in this role will seek to add skills related to problem solving effective communication in-depth research root cause detection data analysis and more.
• Be a Subject Matter Expert in your field. We need people who know the Cigna Global claim world intimately and have a deep knowledge of the systems tools and processes used throughout the department.

Qualifications -

Skills Required -

Job Location - Bengaluru India (Work from office)

Work Shift - 17 : 00 to 02 : 00 IST (core US shift)

About The Cigna Group

Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Required Experience :

IC

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1