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Analyst II Business Process Transactions
ConfidentialNoida8 days ago
Job description18-24 months of experience working in a BPO set up Candidates must possess good communication skill both verbal and written Good analytical and problem-solving skills Sound desktop skills, good knowledge of MS office and e-mail writing skills Good typing skilling with a minimum of 25 WPM at 90% accuracy Ability to work in a team environment. Working knowledge of US Insurance (Preferably Life and Annuities insurance) Working knowledge of accounting and reconciliation or should possess good understanding on concepts
RESPONSIBILITIES :
- Responsible for Policy administration and related services of Life Insurance Policies
- Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
- Develops knowledge and skill in assigned work process (es) as well as general understanding of the clients business and objectives.
- Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
- Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
- Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals.
Mandatory Skills :
Desired Skills :
Skills Required
policy administration , Bpo, Analytical Skills
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